Customer reviews from hauslane.com
Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - Silver
Average customer rating
4.8
(1,223 Reviews)
Rating breakdown 1,223 reviews
5 Stars
969
4 Stars
220
3 Stars
34
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
1,032 out of
1,048)
Customer Reviews for Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - Silver
Customer Rating
4
Updated rating - Final.
on November 10, 2017
Posted by: Jay P.
I have been using this product for the past 3 weeks - satisfied with the overall look and efficiency. The noise level is higher than I had expected and it seemed like the left fan was blowing air out instead of sucking it in... but still overall, this is better in venting efficacy than the 200 CFM microwave vent we were previously using.My disappointment has been in the digital display - a couple of weeks into use, the last digit seems to be missing it?? top half - so a nine would display as a five or an eight would look like 6. I did not expect that to give out so soon! Planning to reach out to the company to see what they can do about this. Will update rating based on that.Follow up: Spoke with Calvin - very helpful and quick about sending a replacement display unit; something about the display unit I had on my vent hood possibly was missed in QA testing. I was not too happy about having to replace this after the fact because it is a little tedious. There is a you-tube video to assist and it is doable, but in general no one expects to have to do that post-installing a brand new appliance. It also takes some skill to get it aligned as perfectly as the company installed unit. It would be ideal if this piece was tested thoroughly before being installed on the unit.For the vent issue, Clavin suggested that I remove the damper on the unit (the piece where the vent pipe attaches; the piece that swivels open or closed when you turn the hood on/off). This again, this is information you want BEFORE you've finished installing the vent and cabinetry around the hood/vent. This update cost me more money and some repair work to my cabinetry. This is information that should in my opinion, be included in the installation manual.While I feel strongly about both of the issues I had, I am only taking off one-star because I feel like the vent hood is doing the job I expected - I can fry in my kitchen and not feel like we've fumigated the house with oil! Also, most cooking smells are eliminated - if you like to cook / stir fry with red onions, you will still smell them - I feel this has more to do with the onions than the vent though.The other
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Great power, but very very noisy
on November 4, 2017
Posted by: MarcTC
Great power, but noisy. Does it's job very well (we cook daily with lots of stir frying etc). Very easy to clean. Just plop out the gills and rinse with hot water.LED display panel started burning out after just 3 months of use but the Manufacturer sent a replacement in just a day with a video on how to replace it (it's easy, you don't have to take the hood down).
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Stylish Range Hood
on October 31, 2017
Posted by: Redwildgoose
This stylish hood looks fabulous in my kitchen makeover. It operates via a digital panel which will be so easy to keep clean. No more buttons. Four levels of exhaust should be plenty for anything I cook. I also bought bathroom fan lights to replace old ones and I like this company which was new to me until recently.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Easy install.
on October 30, 2017
Posted by: Anonymous
Product seems well made and does the job well. Easy install.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Five Stars
on October 25, 2017
Posted by: Goomoonryong
the best ever. solid and heavy quality that will last long.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
High quality product and reasonable price
on October 22, 2017
Posted by: sonic
Very nice stainless steel every outerior of the hood and perfectly match our GE range. Easy to hook into standardised cambinet. The most exciting feature is it?? quietness even at highest speed especially compared to our old one.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Love it!
on October 22, 2017
Posted by: Lori Z.
I would recommend this range hood to everyone. I love the lights, the quiet fans and installation was much easier than anticipated. It is a two guy install just because of the size. The old fan drove me crazy with the noise. This one has six settings but the power is so great I doubt I'll need more than the two lowest settings. Great contemporary look and again the lights make cooking a pleasure.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Good product with really nice price
on October 19, 2017
Posted by: Hao L.
Base on the price, the product is actually very good. It's very powerful. The noise level is ok. And I like the design. However, it's only one month after I installed the range hood and one of the bulb is already broken. I tried to contact the seller and see if I can get a replacement of the bulb and no one answered the phone. I've called several times so far, tried the extension to two locations (San Francisco and Los Angeles). But still I'm getting no response. The customer service was really bad.Updates:Calvin from customer service contacted me in email promptly afterwards and explained about their phone system change. He send me a replacement part which works great.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com