Customer reviews from belkin.com
Belkin - BoostCharge Magnetic Wireless Power Bank 5K + Stand, 12.5W - White
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
64
4 Stars
10
3 Stars
6
2 Stars
0
1 Star
5
89%of customers recommend this product.
(
56 out of
63)
Customer Reviews for Belkin - BoostCharge Magnetic Wireless Power Bank 5K + Stand, 12.5W - White
Customer Rating
5
Compact Magnetic Power Bank 5K Review
on June 10, 2026
Posted by: Salman Ali Rajab
Compact and easy to carry with strong magnetic hold Good for quick top ups
Response from belkin.comBy Customer Service, June 10, 2026
Hi Salman Ali Rajab,
We're glad that you're loving your new Belkin Magnetic Wireless Power Bank 5K + Stand. We can't wait to welcome you back for another exceptional experience.
For assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
We're glad that you're loving your new Belkin Magnetic Wireless Power Bank 5K + Stand. We can't wait to welcome you back for another exceptional experience.
For assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Thick and slow
on March 5, 2026
Posted by: BelkinFanCoolTech
Guys it has to be discontinued, its way too thick, others make like 6-8mm, how much do you guys have? Inch?) Its crazy in 2026 even for free. I think you need to maintain brand identity as modern, innovative and high quality, but when you sell such old products you can be considered as antient-tech overpriced company that was a legend in the past and have only bleeding name now. You need to go forward and leave the past, wish you all the best, your fan from 2016
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, March 6, 2026
Hi there,
Thanks for sharing your honest review of the Belkin MagSafe 3-in-1 Wireless Charging Stand. Rest assured that we have taken note of it.
If you want to speak with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin MagSafe 3-in-1 Wireless Charging Stand. Rest assured that we have taken note of it.
If you want to speak with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
I like the button placement and layout the best
on July 26, 2025
Posted by: Bob2012
I like how the charge port is on the bottom because there is another one similar to this but I prefer this one’s layout because of the charging port, and all the lights to indicate how much charge it has and the power button are all in the same place. The only downside is that it can’t charge 15W.
I would recommend this to a friend!
Response from belkin.comBy CustomerService, July 26, 2025
Hi Bob2012,
Thank you so much for your insightful review of the Belkin Magnetic Wireless Power Bank 5K + Stand!
We're really glad to hear that you appreciate the thoughtful design, especially the button placement and the convenient location of the charge port. It's fantastic to know that the integrated lights for charge indication and the power button contribute positively to your user experience.
For assistance with your Belkin product, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Thank you so much for your insightful review of the Belkin Magnetic Wireless Power Bank 5K + Stand!
We're really glad to hear that you appreciate the thoughtful design, especially the button placement and the convenient location of the charge port. It's fantastic to know that the integrated lights for charge indication and the power button contribute positively to your user experience.
For assistance with your Belkin product, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
80%
on March 9, 2025
Posted by: Kris51
from Massachusetts
Disappointed, it doesn’t even hold one full charge for my iPhone 16 Pro Max. The battery was fully charged and only charged to about 80%
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, March 11, 2025
Hi Kris51. We understand your sentiments, and we appreciate the feedback. We'd like to hear more about your concern. Here’s our support teams you may reach out to:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Compact but powerful companion
on December 8, 2024
Posted by: Dusko
It is compact, soft material, charging time is Optimus….I rated 4 stars only because it gets very warm while charging ….understanding is a kind of normal phenomenon…but for a 5000 mAh….was too warm…hoping new ones will come with a better heat control .
I would recommend this to a friend!
Response from belkin.comBy Customer Service, December 9, 2024
Hi there,
We’re grateful and appreciate your taking the time to share your rating. If you want to talk with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
We’re grateful and appreciate your taking the time to share your rating. If you want to talk with our support team regarding your experience, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I was looking for. Satisfies my charging needs.
I would recommend this to a friend!
Response from belkin.comBy Customer Support, November 3, 2024
Hi! Thank you for taking the time to leave us your feedback and rating. If you need any assistance, please never hesitate to contact us anytime.
Here’s our support teams you may reach out to:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Here’s our support teams you may reach out to:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Never Belkin again
on October 24, 2024
Posted by: Magnil2
from Sweden
This powerbank is really bad. It charges really slow and overheats so even my IPhone 15 Pro stops charging because it is overheated from the battery.
What is even worse is Belkin support. Asked a question about the overheating in FAQ and got response that I should contact support. Contacted support for Europe/Sweden by chat and no matter what I type the bot asks if I want to register a screen protector. When I finally should get to a real person it says that it is closed despite being in the middle of the day and within their opening hours. They ask me to call an American number which wiould be too expensive.
Never Belkin again.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, October 25, 2024
Hi Magnil2,
We are so sorry to hear about your experience. Certainly this is something that we do not want you to experience in both our products and support. We’d like to do all that we can to make things right with you. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there.
Regards,
Lance
Belkin Support
We are so sorry to hear about your experience. Certainly this is something that we do not want you to experience in both our products and support. We’d like to do all that we can to make things right with you. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there.
Regards,
Lance
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Happy Apple user
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] A portable, handy magnetic wireless power bank. It is as good as the one offered by Apple, just slightly heavier.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, September 20, 2024
Hi there,
We’re thrilled to hear that you enjoyed your Belkin Magnetic Wireless Power Bank! Should you need help with the device, just send us an email at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Jean
Belkin Support
We’re thrilled to hear that you enjoyed your Belkin Magnetic Wireless Power Bank! Should you need help with the device, just send us an email at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com