Customer Reviews for Bio Bidet - by Bemis BB1000 Round Bidet Toilet Seat with Drylette Towels - White
Customer Rating
3
Could use a few improvements but works
on February 8, 2019
Posted by: AdrianC
from San Francisco Bay Area
I purchased this for my 83 mother hoping it would be easy to use. It is average in simplicity.
The buttons are strange and do not always work with a simple press even though you feel them click. Sometimes yes, sometimes no.
The pressure is so high its painful on full (5), we ended up reducing to setting 2 of 5. Would rather had unit with less pressure and endless warm water.
The seat design being 2 piece with a seam in the center is difficult to clean with waste on it. A seamless design would have definitely been preferred.
The jet is too centered and a wider spray seems like it would have been best especially since the jet does not oscillate right left, just fore / aft.
The seat lid hinges seem very noisy, floppy and like they are loose, just feels low quality.
Other than all this above, it does work but you end up adjusting your buttocks right left to get a good cleaning. Had I known all this I would have opted for a higher quality unit.
It's just great nothing else to say. We don't even like using other toilets now we are so spoiled. Easy to install (just make sure you have plumbers tape). I researched ahead of time so I knew I would need an outlet by our toilets and plug and play.
My wife and I love this unit, but we are on our second seat replacement, and they don't hold up very well, I'm 235 and you would think it would last, I am considering other major brands ,because these seat are not cheap and quality is not the #1 choice for this unit!
No, I would not recommend this to a friend.
Response from biobidet.comBy Bio Bidet Support, Support, September 6, 2018
Hello,
Thank you for your feedback! I'm sorry to hear that you have had difficulty with the BB600 seat. The BB600 does have a two year warranty. Please contact Bio Bidet support for assistance. We are available M-F, 9am to 5pm CST at 847-458-2334.
The spray are is wide and there are lots of areas to cover. Absolutely great and I have no problems with this item and it is just wonderful to have in the house for my parents.
I find the functions to be great! I feel like this bidet does the job for me and I did not have to pay a high price for it at all, I am very satisfied.
We visited a friend in Florida who had Bio Bidets in every bathroom. We were so impressed we came home and ordered one for ourselves right away. My husband has cerebral palsy and is confined to a wheelchair, so this is the PERFECT addition to our bathroom. Of course I think it’s wonderful, easy to install, and very affordable, but most importantly it gives my husband a renewed sense of independence.
Bought this for my obese, handicapped brother around 2009/2010 and it's now 2018. Still working well! Everything operates as expected. Used by 2 people.
In the last year, we found the unit forgetting its brains now and then - unplug it for a few minutes, replug it back in and all is well. Only part I've had to replace (and this just recent) was the seat bumper (4 of these are in contact with your ceramic toilet) that cracked. I highly recommend this product.
Note: Due to brother's inability to twist, we couldn't attach the remote conveniently. My brother also has hand coordination problems and was concerned about dropping the remote control. He attached the remote to a clipboard and hangs that on a string. If he drops it, it never hits the floor.