Customer Reviews for Bio Bidet - by Bemis BB1000 Round Bidet Toilet Seat with Drylette Towels - White
Customer Rating
5
Great for everyone!
on January 6, 2020
Posted by: 1hotlovingman
from Columbus, OH
My original reason for buying the Biobidet was because I had Anal surgery last August, and there was tremendous pain associated with going to the bathroom. I was hopeful that the Biobidet would resolve this when I had the follow up surgery in December, and it did!
However, my wife and I enjoy it much more than using toilet paper and we get cleaner as well! The heated toilet seat and the nightlight are great features as well! We are considering getting additional ones for the two other bathrooms in our house.
We purchased a BB-1000 bidet 13 years ago and it still works great! We decided to replace it in our master bathroom with a new version and put the older one in our second bathroom. The features are wonderful and have helped with our health. We highly recommend this product!
I would have given this bidet 1000 five stars until my remote stopped working. Now I wish I had bought a model without the remote-just one less part to go wrong.
We have 3 of these bio bidets in our house and after a couple years of very light use, the remote seem to stop working-- my last one just died. Have tried everything to get it to start working but it is annoying. After paying all this money, i expect the remotes to last as long as the bidets. after reading the reviews I see that I am not the only one--seems to be a common problem
Response from biobidet.comBy Kelly, Customer Service, May 20, 2019
Hello, Thank you for providing your feedback about the remote on your BB1000 and being a loyal customer. We are sorry to hear that your remote has stopped responding. Please contact our customer service department at 847-458-2334 so we can assist you.
My husband bought this for a month ago, and so far it exceeded my expectation. It has lots of cool features. Me and husband enjoying it especially the warm seat which makes comfortable and easy to use toilet.
I purchased this for my 83 mother hoping it would be easy to use. It is average in simplicity.
The buttons are strange and do not always work with a simple press even though you feel them click. Sometimes yes, sometimes no.
The pressure is so high its painful on full (5), we ended up reducing to setting 2 of 5. Would rather had unit with less pressure and endless warm water.
The seat design being 2 piece with a seam in the center is difficult to clean with waste on it. A seamless design would have definitely been preferred.
The jet is too centered and a wider spray seems like it would have been best especially since the jet does not oscillate right left, just fore / aft.
The seat lid hinges seem very noisy, floppy and like they are loose, just feels low quality.
Other than all this above, it does work but you end up adjusting your buttocks right left to get a good cleaning. Had I known all this I would have opted for a higher quality unit.