First I owe an apology. My review should have been listed over two years ago. At that time, I had a severely torn rotator cuff in my left shoulder which was very painful and an even worse complete tears to 3 out of 4 rotator cuff tendons in my right shoulder that would necessitate a shoulder replacement. They would require months to even a year or more to heal and complete physical therapy. OMG, how would manage bathroom ‘duty’ so to speak. I had trouble completely evacuating, and spent more money on toilet paper and wipes to manage my problems. It may sound silly to say how terrible I felt, worrying about staying clean with two “bum” shoulders, and I have to admit I shed a few tears. I began to search my options for a bidet. I searched very thoroughly every company that sold them and every bidet. Cost was a consideration as well. BioBidet more than filled the bill. I bought the BB 1000! I will always have a bidet although it is surely going to be quite awhile. My bidet is a workhourse! I got the remote control and it handled my every need and more. I would have installed it myself except for my shoulders. I highly recommend this company and the BB 1000.
Wasn't sure as a man I would like using a Bidet Toilet, but after a couple of days, I can say that it is a HUGE improvement over paper alone! Takes a few minuets for the wash and dry, but feel much cleaner than paper alone. And the warm water wash is very soothing.
I installed it myself in abut a half hour and no issues. This is one of the first plumbing projects I have tackled that worked great with no leaks from the start. (I will install an outlet near the tank so the power cord doesnt show.)
I've had a Toto bidet for several years which good enough. This time when I moved I decided to try BioBidet. I love the Turbo wash feature as it really cleans me out. The posterior wash is also more powerful as compared to Toto and ensures that I am squeaky clean. One downside compared to Toto is that it doesn't have personalization settings. This means if my spouse prefers cooler water or less pressure we have to keep changing settings. Still overall I think that the better washing capabilities beat this minor annoyance.
I have been using this for over 10 years now and it's the best thing I could have bought for my toilet. The comfort and ease of use is awesome and my family just loves it. The only issue with the unit was that the toilet seat's spring loaded mechanism to gently lower it stopped working after 2 years, but it's not much of an issue.
I can't recommend this product and company enough!
on March 6, 2020
Posted by: Chris4AK
from Anchorage, AK
I purchased this product in May 2010 and have been a proponent of this product since it's installation. Recently it started leaking. I was thinking I was going to have to either purchase a new one or send it in for repairs/overhaul. After my conversation with Tyler (customer service agent) he suggested some MINOR disassembly to see if it is a simple fix: IT WAS!! After 10 years, one of the tubes had come off and it just needed to be reattached. Simple fix! From my observations of the inner workings, it is a very well engineered and built product that has INCREASED my recommendation for this company and their products. My conversation with Tyler was another testament to this company's dedication to product support and customer service. THANK YOU! I will purchase this product in the future for any bathroom upgrades.
Bought this product last week, so far I'm loving it, the functions are easy to use, installation is tricky, I have to give you guys one less start because: I have to replace the rubber gasket to connect the BB-1000 valve with a "TAPERED RUBBER GASKET" otherwise it will leak, I just have to use my ingenuity to stop the leaking valve. The rubber o-ring which is flat and seats on top, when the valve is tighten it gets distorted (doesn't seat well) and it is where the leaks start. Took me a while to figure out, I have to look in the hole to find out. This "RUBBER RING GASKET" needs to be replaced in your production to make it really friendly to ALL INSTALLER. I highly recommend this but you need to replace / or buy this "TAPERED" rubber gasket if you don't want it to leak. See picture attached.
Otherwise works great and really clean your tushy well!!!!!