Customer Reviews for Bio Bidet - by Bemis BB1000 Round Bidet Toilet Seat with Drylette Towels - White
Customer Rating
5
Great Bang for the Buck
on May 15, 2021
Posted by: cmcnj
from NJ
I upgraded my simple cold water bidet to the BB-1000 and wished I had done it earlier. The features are rich and can be tailored to your personal preferences. I have a mild constipation issue and the enema function really does a good job to induce waste discharge. The only complaint is the remote buttons may not work on first contact, sometimes I need to press a few times in order to trigger the desired function.
I don’t know how I waited so long to get one I got it installed it in less than 15 minutes made some adjustments with the water in temperature and start using it that was two weeks ago I love it I can’t wait for the mornings to come so I get to use it again no more paper great product
I’ve used the 1000 model for several years. As a person who can’t use their arms it’s essential to my daily dignity. I also need the bowel irrigation function which is perfect. Other bidets don’t hit the mark or approach from odd side angles! I literally couldn’t live without this. The only things I’d like to see is a longer nozzle ( like other lady users it doesn’t quite hit the mark) and a way to activate the seat ‘occupancy’ when you are not directly sat on the seat eg for people who use over the toilet shower chairs. We’ve had to rig up a system to fake a person’s skin touching the seat to trigger the power. I found the two seat sizes not quite right for my pelvis shape causing nerve compression (hubs also felt it gave him a dead leg).
The BB1000 went on sale at Thanksgiving, so I decided to go for it and get a bidet. We love it! It was relatively easy to install. We have a 100 year old house, so had to add an electrical outlet, which was not expensive. It works great and the seated heat and warm water are awesome.
I love this seat and bidet, however, I have had to replace mine every few years. When something breaks, it’s not worth sending it in for repairs. I have had the nozzle fail to extend, heater stop working, water stop pumping and seats crack. Just be forwarded that longevity is not this bidets strong suit.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, February 15, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you had an issues with your bidet. This model does come with a 3 year limited warranty and we would be happy to look to your options. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Upgraded from a simpler bioBidet product. I am enjoying this Bidet very much. Seemingly slightly flimsy (possibly an installation err on my part) I leave uncomfortable with the price tag. Still I look forward to upgrading.to the Discovery DLS, Bliss or better the DLX Toilet. BEWARE; Toilets are not equal. Assuming that the seat mounting holes were standard, It did not occur to me that I would have to check this. The seat mounting holes on my toilet are too close together to accommodate the catch plates. They do not produce differing catch plates. An odd oversight. Massively disappointing but I was able to create a workaround. Maybe they should simply redesign the catch Plate to be more accommodating. Still my Bum is singing.