Customer reviews from biobidet.com
Bio Bidet - by Bemis BB2000 Elongated Bidet Toilet Seat with Drylette Towels - White
Average customer rating
4.8
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
438
4 Stars
63
3 Stars
14
2 Stars
3
1 Star
5
97%of customers recommend this product.
(
459 out of
475)
Customer Reviews for Bio Bidet - by Bemis BB2000 Elongated Bidet Toilet Seat with Drylette Towels - White
Customer Rating
3
Where is the owner's manual
on November 16, 2025
Posted by: Frustrated
This is infuriating. The bidet sprays water up my back. I can't find any sort of owner's manual to explain how the remote works or how to adjust where the water sprays.
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com
Customer Rating
5
BB2000 is a lifesaver
on November 28, 2025
Posted by: Scrollguy
from Ontario canada
We have been using the BB2000 for approx 9 years and we are extremely impressed both with the company itself and the actual BB2000 unit.
We have experienced malfunctions with the units and the company is very quick at replacing defective units.
Our adult son lives with us,he is physically challenged and without the BB2000 our lives would be very difficult the unit gives our son the ability to look after his own hygiene without our assistance which is very important to his mental well being.
We have experienced malfunctions with the units and the company is very quick at replacing defective units.
Our adult son lives with us,he is physically challenged and without the BB2000 our lives would be very difficult the unit gives our son the ability to look after his own hygiene without our assistance which is very important to his mental well being.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Buy one now. Just do it.
on December 11, 2025
Posted by: WillD
from Idaho, USA
I especially appreciate the "Power Wash" option. Oh, and warm water is a delight.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
I want it for a year
on December 16, 2025
Posted by: Lody
I’ve had it for a little over a year now and it’s a good product does what it says it works
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Never going back to a regular toilet seat again!
on July 19, 2017
Posted by: ElliptiGO Girl
from Santa Barbara, CA
I had never tried a bidet until 2010, when my husband, who was diagnosed with ALS, read about BioBidet. The ALS not only made it impossible for him to clean himself - it also made passing a bowel movement very difficult. We invested in the BB 1000, and it literally changed his life. As his ALS progressed, my husband gave our BB hard and regular usage, especially after he was completely paralyzed, but our sturdy BB survived. After my husband passed away, I continued to enjoy the benefits of our BB 1000. This year I decided to upgrade to an BB 2000. I purchased my new unit a month ago. Talk about luxury! I love the remote and the night light, and the self cleaning feature is amazingly effective. Whenever I travel, the thing I miss most about home is my BB!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
1
Poorly made with cheap material
on April 28, 2020
Posted by: WRK1
from Wisconsin
I bought the bb2000 about 4 years ago. It had to be sent back and fixed under warranty 3 times. This is a major pain because you have disconnect it, clean it, pack it, ship it and you have to install another seat in it's place. Then you have to reinstall it. Now it's off warranty and broken again. I'm going to toss it and buy a different brand. The plastic on this cracks EXTREMELY easily.
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com
Customer Rating
5
A solid investment.
on April 5, 2021
Posted by: Cleanasawhistle21
from Massachusetts
This is our first bidet seat. It’s been installed for about six weeks. So far, we are quite pleased. Given this was our first foray into the bidet world I did a ton of online research. The combination of feature sets, remote control, warranty and (on special) price point pushed us to choose the BB2000. Please note, some of the complaints about the functionality or feature sets of this model are clearly stated in comparison reviews and written descriptions. So if this is you first bidet read and compare!
How do we like it in use? My spouse uses it fewer times than me. Her mild beef is the front wash doesn’t quite hit the mark without leaning forward a bit. Not a huge deal breaker. She loves the pressure and warm water temperature adjustments. I was the one who really lobbied for the bidet.
I am glad for all three wash modes and will sometimes use all three over the course of a day. The temperature range is good. I turn the temp down in between uses and dial it up when needed - most times to the highest setting. Water pressure is good too. Rarely do I use at the highest setting.
Specifics on features:
Love the three wash modes.
Water temperature range is great. It heats the water fast and stays pretty consistent throughout the wash cycle.
The oscillation is great during all wash modes.
Massage function works. Used occasionally.
The Deodorizer feature works. We don’t use it.
Heated seat works. We don’t use it. Maybe next winter.
Heated dry. Fan could be stronger. I use some paper to confirm the clean, pat dry and let the fan do it’s thing.
Eco mode is good. We don’t use it cuz we don’t use the heated seat, yet.
Installation: Straightforward. I always recommend watching installation videos.
As others have noted, you can get a snug (not tight) fit when the seat is mounted.
(Bidet designers could consider a plastic “socket” long enough to wrap your hand around to tighten the mounting nuts more easily.)
We used a heavy duty extension cord for the first month of use to ensure the seat worked well before installing a electrical receptacle next to the toilet.
Remote Control:
Love it. Really glad we paid extra for the separate controller. Super easy to use once you learn the layout. It is not color or a touch screen. It doesn’t have custom user settings which is fine with me.
The onboard controls are there in a pinch. We don’t use them except to deploy the nozzle to give it a periodic clean as instructions recommend.
If this stands the test of time we may consider others for the house.
Overall, this seems a good investment. Thanks for a good product!
How do we like it in use? My spouse uses it fewer times than me. Her mild beef is the front wash doesn’t quite hit the mark without leaning forward a bit. Not a huge deal breaker. She loves the pressure and warm water temperature adjustments. I was the one who really lobbied for the bidet.
I am glad for all three wash modes and will sometimes use all three over the course of a day. The temperature range is good. I turn the temp down in between uses and dial it up when needed - most times to the highest setting. Water pressure is good too. Rarely do I use at the highest setting.
Specifics on features:
Love the three wash modes.
Water temperature range is great. It heats the water fast and stays pretty consistent throughout the wash cycle.
The oscillation is great during all wash modes.
Massage function works. Used occasionally.
The Deodorizer feature works. We don’t use it.
Heated seat works. We don’t use it. Maybe next winter.
Heated dry. Fan could be stronger. I use some paper to confirm the clean, pat dry and let the fan do it’s thing.
Eco mode is good. We don’t use it cuz we don’t use the heated seat, yet.
Installation: Straightforward. I always recommend watching installation videos.
As others have noted, you can get a snug (not tight) fit when the seat is mounted.
(Bidet designers could consider a plastic “socket” long enough to wrap your hand around to tighten the mounting nuts more easily.)
We used a heavy duty extension cord for the first month of use to ensure the seat worked well before installing a electrical receptacle next to the toilet.
Remote Control:
Love it. Really glad we paid extra for the separate controller. Super easy to use once you learn the layout. It is not color or a touch screen. It doesn’t have custom user settings which is fine with me.
The onboard controls are there in a pinch. We don’t use them except to deploy the nozzle to give it a periodic clean as instructions recommend.
If this stands the test of time we may consider others for the house.
Overall, this seems a good investment. Thanks for a good product!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
1
DO NOT BY THIS PRODUCT!
on December 22, 2020
Posted by: ApBio
from Iowa
Go with any other bidet but DO NOT spend the money for this product it is not worth it. I have been through 2 replacement bidets and the thing STILL has problems. Many times I will start the wash feature only to have it stop 2-4 sec later. This product is inconsistent and faulty...very bad product wish I had gone with a different company and less expensive bidet. I got suckered on a feature I thought would be beneficial for my IBSC. Oh I didn’t even mention the heated water issues and the inconstant temps!
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com