Customer Reviews for PURPLE LEAF - 10 ft. Patio Square Outdoor Large Cantilever Umbrella Windproof Offset Heavy Duty Sun Umbrella with Base for Garden - Brick Red
Customer Rating
5
Great Service
on October 7, 2024
Posted by: Kevin
Emily was very helpful in resolving my issue and getting a new fabric sent out asap!
First of all, I have to say that my family has derived so much enjoyment and use out of the two umbrellas that we bought in 2020. They are attractive and useful, and we can’t imagine how we lived without them for so long.
But secondly, the post-sale service from the company has been superb. We had a couple of small mechanical matters over the years since, and each time the company service department was extremely responsive and helpful, sending us replacement parts and detailed instructions for repair. We love these units and will surely keep and use them for many years to come. And, we wouldn’t hesitate to purchase more items from the company in the future, as well.
I looked at all the options for the past couple of years for my patio and came across the Purple Leaf 11x11 umbrella I am very happy with the decision I made very good quality and durability I ended up purchasing the in-ground base also and used Ten 50-pound bags of concrete and it is very stable
After losing our 3rd gazebo to storms we needed a solution for providing shade on our newly renovated deck The 11' square umbrella is the perfect solution I love the way it allows you to easily pivot to track the sun throughout the day
Well built, sturdy and easy to assemble except the part about removing the protective packaging inside That wasn’t easy It’s a beautiful navy blue 10X10 square umbrella with the wood finish that looks very nautical Thanks Emily I would send a picture but it’s stored away under the cover
Great product, very happy with the functionality and appearance Beautiful Keep getting compliments My sales rep Tears was particularly helpful in my ordering and follow up process as well!
I had no success finding a replacement canopy for my Purple Leaf 11’ square umbrella, until I came in contact with Emily. She helped me find the correct one. Thank you Emily!
I own two of the umbrellas and they are great High quality and do a great job of shading our yard! Needed a replacement part and they made it very easy to order and even helped with installation instructions!