Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5 out of 5
4.5
(575 Reviews)
Open Ratings Snapshot
Rating breakdown 575 reviews
5 Stars
415
4 Stars
100
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product. 
(
48 out of 61
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
5 out of 5
5
Great addition
on November 10, 2025
Posted by: malibitx
[This review was collected as part of a promotion.] with the watch I'm able to use it at work while I shuffle threw music and track my steps. I love the watch battery life and changeable watch faces.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
High quality
on November 12, 2025
Posted by: Lorach0322
[This review was collected as part of a promotion.] Great watch! Very high quality. Love wearing it to the gym to count calories.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review of watch
on November 13, 2025
Posted by: MEMEME
[This review was collected as part of a promotion.] Nice product no issues super nice upgrade from my previous one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The modern sports watch
on November 18, 2025
Posted by: Icemancometh
[This review was collected as part of a promotion.] Just watching all the modern features of sports watches and some it goes beyond your expectations and what you expect from a product like this at a very affordable price it's like having a phone on your wrist You can add a phone line to it and leave your phone at home and still get your calls and messages it's an unbelievable product I recommended to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it vvvvvvvvvveeeeeeerrrrrryy much wish I coul
on December 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love galaxy ai. I like to get it to do work some
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not Happy
on August 20, 2024
Posted by: Anonymous
from Virginia
Expertise:Intermediate
I'm so disappointed with this watch. I've never had a smartwatch with such terrible battery life. It has to be charged every single day. The battery gives an inaccurate reading of the charge that's left. It's says I have hours and hours more of a charge than it does. I couldn't track my sleep because I had to leave it on the charger. It's really annoying that I can't make use of a feature because I need to charge it so frequently. It's a cool watch but it's not worth the cost. I paid less for a different smartwatch that had some cool features and the battery last days longer. I'm new to Samsung devices so I thought this watch would be better. I don't even want to talk on it because I don't want to drain the battery. I don't see the point in this watch since I find myself not making full use of it, just to save the battery. I regret buying it and I wish I had just saved my money.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 22, 2024
Thanks for contacting us, Reina. We appreciate your feedback as we continue to make improvements. We see that you reached out to let us know about your experience with the Watch FE. The Watch FE allows you to learn more about your overall health and wellness with readings on body fat, muscle mass, water levels, and more. We noticed your concerns about the battery life being short. We recommend checking and making sure your device's battery is in good shape by performing a diagnostic. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. If your device's battery is in good condition, make sure that the watch is also running on the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on November 5, 2024
Posted by: Yoyouuu
from Carson city, NV
Expertise:Intermediate
I bought this a week ago and l luv it! Like Omg!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good for now
on July 24, 2024
Posted by: Amogus
from La
Expertise:Expert
This is great for sleep and connecting with my s24 ultra
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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