Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
415
4 Stars
100
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
3
Battery life
on December 5, 2025
Posted by: HighlandWoman
[This review was collected as part of a promotion.] Was super excited about getting this watch, but quickly disappointed with the battery life. Doesnt last even 48 hours even after shutting off most of the notifications and all gestures. Everything else seems great though. Just wish the battery lasted longer.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi HighlandWoman,
Thank you for sharing your sentiments with us about your experience with using your Samsung Galaxy Watch FE. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE battery can last for several days before needing to be placed back on the charger, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch FE battery. If you would like any further assistance afterward, feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your sentiments with us about your experience with using your Samsung Galaxy Watch FE. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE battery can last for several days before needing to be placed back on the charger, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch FE battery. If you would like any further assistance afterward, feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
A timepiece to be an excellent choice.
on December 5, 2025
Posted by: RedPandaBear
[This review was collected as part of a promotion.] I love the idea of being able to control it remotely and access all the data. Having an EKG and sleep apnea features built-in is a huge plus. And a sleeping coach to help improve my rest? Sign me up! This definitely seems like something worth checking out for anyone serious about their health and well-being.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how big the screen is!!
on December 5, 2025
Posted by: Tobih2001
[This review was collected as part of a promotion.] For someone like me who has a visual impairment this watch is perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love this product
on December 5, 2025
Posted by: Flacog72
[This review was collected as part of a promotion.] Many years ago I had a Motorola, then I bought a Samsung, and I've been using Samsung ever since. It's an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great can replace phone at times
on December 5, 2025
Posted by: Donottouch
[This review was collected as part of a promotion.] AI not on watch however I can do everything like i can do on phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They watch is great
on December 5, 2025
Posted by: Ysidro98A
[This review was collected as part of a promotion.] The galaxy watch it's a great Item to have to keep track of your steps. You how much you run, how many miles you take in a day or a week?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can connect it to my wheelchair and it helps me.
on December 5, 2025
Posted by: Wheelsup1127
[This review was collected as part of a promotion.] I use my phone for school and I use my watch to connect to my wheelchair drive and it make my life so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it a lot
on December 5, 2025
Posted by: Cheychey
[This review was collected as part of a promotion.] Love my watch it works great love that I can get all my notifications from phone to my watch and that I can answer calls and text i also love how fast it charges.
Value
5
Written by a customer while visiting Samsung US