Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
415
4 Stars
100
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
4
good watch
on September 28, 2025
Posted by: Nicky74
[This review was collected as part of a promotion.] Great watch for the value.. easy to use and lots if apps i like
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
it's a ok phone
on September 28, 2025
Posted by: Mystik74
[This review was collected as part of a promotion.] I've had this phone for over a year and it worked great until recently It's slow. Yeah, even factory reset it and it's still slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good watch
on September 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Very good watch, resistant, even in dirty spaces usefull and nice features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dislike it
on September 28, 2025
Posted by: HOPE4IB
[This review was collected as part of a promotion.] Its slow,features doesn't update even through its not that old instead of purchasing an entire different one with just a few added features.
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Aloha HOPE4IB, Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review the resources provided below to help resolve what you may be experiencing with your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch actually water proof &accuracy of the
on September 29, 2025
Posted by: Cowgirl22
[This review was collected as part of a promotion.] The the accuracy of the health&fitness elements.
Water proof button that keeps it safe.
Amazing how great it works for all the different apps
Water proof button that keeps it safe.
Amazing how great it works for all the different apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch sneek
on September 30, 2025
Posted by: ApoPular
[This review was collected as part of a promotion.] Love my watch I work in an area where I cant have my phone so my watch is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung watch ever
on September 30, 2025
Posted by: EBLuvCloth3s
[This review was collected as part of a promotion.] Galaxy Ai latest update is on this watch and when I tell you for it to be an FE basic model its like that. It's definitely a must have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, accurate vitals, great fit!
on September 30, 2025
Posted by: GalaxyLove
[This review was collected as part of a promotion.] I love this watch. I wear it every day at the hospital I work at, and it has been through some trauma! Galaxy products are my favorite, and I live what they are doing on the Galaxy AI side!
Value
5
Written by a customer while visiting Samsung US