Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
415
4 Stars
100
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Posted by: At A Loss
Verified Purchase:Yes
The watch would be fine, except I can’t use it for the reason I purchased it, that is, for EKG. It pairs with my phone but I would have to purchase a new more expensive phone to get that function. That was murky. So I may have to sell it at a loss, since what it can do is not what I need.
Features
3
Response from Samsung USBy R&R Team, May 15, 2025
Hello,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch FE. We value your feedback as we strive to improve the experience for our customers. While some Samsung watches can be set up and used without a phone, all of them can be used with the Galaxy Wearable app on a compatible phone. To make the most out of your watch or even navigate its settings on a bigger screen, it is recommended that you pair your watch to a compatible phone. A Galaxy phone will have the most compatibility options when it comes to Galaxy Watches. When connected with other mobile devices, some features created by each manufacturer may have limited support and some features, like Samsung Pay, are only available on Samsung smartphones. If you would like to learn more, feel free to check out "Samsung Galaxy smart watch and phone compatibility." If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch FE. We value your feedback as we strive to improve the experience for our customers. While some Samsung watches can be set up and used without a phone, all of them can be used with the Galaxy Wearable app on a compatible phone. To make the most out of your watch or even navigate its settings on a bigger screen, it is recommended that you pair your watch to a compatible phone. A Galaxy phone will have the most compatibility options when it comes to Galaxy Watches. When connected with other mobile devices, some features created by each manufacturer may have limited support and some features, like Samsung Pay, are only available on Samsung smartphones. If you would like to learn more, feel free to check out "Samsung Galaxy smart watch and phone compatibility." If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life concerns
on September 17, 2024
Posted by: Jamesburd
from WA
Expertise:Beginner
Good product but the battery lasts less than 36hrs so its not practical for long hikes or camping,
Features
4
Performance
2
Design
3
Value
4
Response from Samsung USBy R&R Team, September 19, 2024
Thanks for the outreach, James. We see that you reached out to tell us how you feel about the Galaxy Watch FE and we appreciate your honesty while doing so. The Galaxy Watch FE comes equipped with Samsung Health, providing you with an in-depth understanding of your health and offering valuable tools to assist you in reaching your fitness targets. With the Galaxy Watch FE, you can enjoy a range of convenient features right from your wrist. This watch seamlessly syncs with your other Galaxy devices, ensuring a smooth and integrated user experience. You can effortlessly listen to your favorite music, take control of your smartphone camera, make payments, and perform various other tasks from anywhere, all from the convenience of your wrist. Whether it's making calls, sending texts, or staying connected, the Galaxy Watch FE offers unparalleled convenience and functionality. If you continue to experience short battery life, we recommend checking out the link attached for options that should help optimize your watch's performance so that you can get back to enjoying the great features this watch offers. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
I LOVE THISBWATCH!
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The ONLY downfall that I have ran across with my new Galaxy FE Watch is the battery life. Even at a full charge in the morning it's already dead and that with all the "gesture" features turned off as I though that would prolong the battery life throughout the day. It did help, but not enough to make it through the entire day and STILL have enough to be able to use the overnight "sleep" features. Still overall, that is the ONLY feature that is NOT up to par with the rest of the device and it's features. STILL definitely worth it and just a small price to pay for this awesome device! Very pleased with my purchase, despite the not so great battery life.
Value
4
Written by a customer while visiting Samsung US
Posted by: Patricia
Verified Purchase:Yes
The watch has a very attractive face and is easy to read. It has the helpful day and date indicator.
The band is modern and comfortable. The watch recharges quickly. The only drawback was that I was not able to set it up via my phone on my own. I had to have the help of someone more tech savvy than I.
The band is modern and comfortable. The watch recharges quickly. The only drawback was that I was not able to set it up via my phone on my own. I had to have the help of someone more tech savvy than I.
Written by a customer while visiting Samsung US
Customer Rating
5
Worth it for sure!!
on July 22, 2024
Posted by: Cscarpino2002
from FL
Expertise:Intermediate
I just received mine and let me say I'm definitely happy with my purchase! The only complaint I could have (which isn't even a big deal) is the bezels are quite thick. But considering I really only use my watch for timers and to check messages every now and them I can't complain. The band it comes with is also super comfy!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Another great product by SAMSUNG
on October 31, 2024
Posted by: 5xchampz
[This review was collected as part of a promotion.] The WATCH FE Is a must have if you like me are a first time user..The WATCH Fe has easy to understand and has many features that are easy to navigate. THE Ai is useful and not us4less like most...I'll recommend this product it's another great product from samsung
Value
4
Written by a customer while visiting Samsung US
Posted by: Cheryl
from Greenville, SC
Verified Purchase:Yes
Love this watch. Features are great, health, activity are very helpful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
Hey there Cheryl,
Thank you for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy FE. We appreciate your feedback as we strive to improve the design and functionality of our product line. It's so wonderful to hear that you have fallen in love with your Galaxy Watch FE's health tracking features. We love to hear it! Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thank you for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy FE. We appreciate your feedback as we strive to improve the design and functionality of our product line. It's so wonderful to hear that you have fallen in love with your Galaxy Watch FE's health tracking features. We love to hear it! Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 4, 2024
Posted by: Luv2shop
Expertise:Expert
Bought this for my 16 year old he loved it so much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US