Customer reviews from hp.com
HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Average customer rating
4.2
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
102
4 Stars
28
3 Stars
12
2 Stars
7
1 Star
16
78%of customers recommend this product.
(
40 out of
51)
Customer Reviews for HP - OmniBook 5 16" Laptop AI PC Intel Core Ultra 7 255U - Glacier Silver
Posted by: Kyle AD
from US
Verified Purchase:Yes
Quality Laptop, would be 5/5 but they had McAfee on it by default.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Manny Mo
from DC
Verified Purchase:Yes
The PC arrived with a minor screen issue, a small peeling spot that's visible but doesn't currently affect functionality. However, I'm unsure if it might worsen over time, so I decided to let it go for now.
Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it.
If the issue continues or worsens, I plan to use the warranty.
Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it.
If the issue continues or worsens, I plan to use the warranty.
Written by a customer while visiting hp.com
Posted by: Gabrielle S
from Browerville MN
Verified Purchase:Yes
We bought our HP laptop to do some work using the internet. The set up was easy!!! Very important for nontechy people. ;) a lot of questions popped up while setting up. Some I wasn’t sure of, could I go back later? Was it a one time thing? If not…. Where you find it again? It would be nice to make that clearer. Great screen size. I’m happy with it because I can do what I need to.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Fleming Island, FL
Verified Purchase:Yes
I have thought for many years that all PC Manufacturers should make it easier for all of their customers to understand & execute (or ai now to automatically execute) all necessary steps to keep their personal data Safe & their PC's running smooth as new for however long they have them. Most do not understand about all of settings, virus protections, etc. Maybe some sort of Simple Checklist / Program to be opened upon New Purchase - ?
Written by a customer while visiting hp.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I customized this laptop, so it has decent specs. Using it for personal stuff, but it boots up quickly, everything runs smoothly on it so far, even my audio editing software.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: T Jaeger
from Greensboro, NC
Verified Purchase:Yes
So far it has been great. Having some issues with a second monitor, but I don't believe it is the HP that is causing the issues.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
Excellent product and the overall experience were outstanding. I will definitely be a repeat customer and will recommend them to everyone I know
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Problems going from one HP computer to another HP computer
on October 13, 2025
Posted by: Lorraine D.
Verified Purchase:Yes
Having a serious problem trying to add my printer. Been trying for quite some time and not adding that device. Discovered the printer was purchasing sometime in 2018 - but nothing wrong with it and working great (it is the HP ENVY 6200 photo series). I am very satisfied with this printer so would you please tell me a way to add the printer to this new HP computer that I now own. Have never had a problem before with what I needed as far as going to one HP computer to another as I have had this time. Would you help out so this can be resolved?
Written by a customer while visiting hp.com