Customer reviews from wtliving.com
Fire Sense - Telescoping Offset Pole Mounted Infrared Patio Heater With Wheels 1500 Watt Indoor Outdoor Powder Coated - Black
Average customer rating
4.3
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
33
4 Stars
29
3 Stars
3
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
63 out of
67)
Customer Reviews for Fire Sense - Telescoping Offset Pole Mounted Infrared Patio Heater With Wheels 1500 Watt Indoor Outdoor Powder Coated - Black
Customer Rating
5
very nice
on October 29, 2021
Posted by: tommv
from long beach, CA
Gender:Male
puts out decent heat, took a while to assemble but doable with one person
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
This sure beats a propane fired heater.
on May 9, 2021
Posted by: Johan
from Scottsdale, AZ
Gender:Male
Bought this about a month ago (actually bought 2) and just love it. Its so easy to turn on - just a simple on/off switch. I say that because I've had years of frustration lighting various models of propane patio heaters - they work fine for first season and subsequently are a real pain in the rear. So having the ability to just flip a switch to get instant heat, sold me on this product. And the heating element is on a telescopic pole and with the wheeled cart its easy to position it where you need it.
Only suggestion is that the assembly instructions be reviewed and photos updated - I found it a little tricky to assemble, but did eventually prevail without having to call tech support.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
1
Good if you only need heat for 2 minutes!
on April 21, 2021
Posted by: knightrd52
from MetroWest, MA
Gender:Male
We made sure the GFI outlet was rated for 20A, over the minimum of 15A. At first it worked fine. After two months of 2-3 hours of weekly use it started to not feel it was producing consistent heat. Then mid winter Dec/2020-Feb/2021 power problems started. It has always powered on but the length of staying on has ranged from 10 minutes to 30 minutes before it shuts down. From March 2021 to present if the unit can stay on past five minutes that would be short of a miracle. Unit was never moved and it never tipped over.
No, I would not recommend this to a friend.
Response from wtliving.comBy Katie, Content, April 23, 2021
Hello - We're sorry to hear about the issues with your heater. Have you been able to reach customer service for help with troubleshooting and/or warrantying your heater? I am forwarding your message to our support team with a request to reach out to you via email.
Written by a customer while visiting wtliving.com
Customer Rating
5
Quality Built Patio Heater
on March 20, 2021
Posted by: Alan68
from St. Louis, Mo.
Gender:Male
I recently got my heater due to being around one at our rented Florida condo in January. As soon as I returned I purchased mine for home use. It definitely allows one to sit and read or relax enjoy the fresh air outside in cooler weather.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Perfect size
on January 28, 2021
Posted by: Mimi21
from Dallas, TX
Gender:Female
This infrared heater fits nicely on our covered patio - and provides just the right amount of heat. We are happy with our purchase!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
4
Keeps me warm
on January 26, 2021
Posted by: Tbear47
from North Carolina
Gender:Female
Got as a Christmas gift, tried it out and seems to work so far.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Nice addition to an outdoor space!
on October 2, 2020
Posted by: DiyTony
from New Jersey
Gender:Male
The infrared is instant when you turn it on. I am very happy with it, I would recommend it to anyone who wants a heater for a similar use. This is a direct heat, the closer you are the hotter it is. Adjust where you want it in relation to your seating area. At night it actually provides light as well, much like a campfire. The rollers on the base are so useful, we move ours often. The outdoor space we have is long and each seating area is different. This is a very sturdy product and you can tell it is quality materials. Since I read the reviews about the assembly, I was extra careful. It wasn't hard to put together, but the pictures do not help. I actually assembled it without tightening the screws fully, actually had to undo one step and then it was back on track. Take your time when putting it together. 25 minutes is what it took. I am prepared to order an infrared bulb if needed, since that is a consumable item. But hopefully it last for a while. We have used this since July about 10 times. So far so good. BTW it also comes with a dust cover for the head of the unit. Nice!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Great addition to our deck on chilly nights
on September 20, 2020
Posted by: TravelingMainer
from Portland, Maine
Gender:Female
I did a lot of research on patio heaters before ordering the Fire Sense electric model. I was concerned about the cost to operate and air pollution of the more common propane models. We knew we would only be using it to take the chill off as the weather changed this Fall - not to warm a large area. Given COVID will be with us for a while, we also knew we needed to figure out a way to visit with friends and family outside. We were pleasantly surprised at how sturdy it is and how much warmth it projects. We do have an open deck, not a covered area, so our expectation was not to keep us completely warm, but just to take the chill off. Living in Maine, it was unusually warm this summer, but we were not fooled - we knew we had to plan for the Fall and Winter. We are SO glad we did! It turned chilly at night WAY earlier than usual. I suspect these heaters will be difficult to get soon, and we have probably sold the idea to a number of neighbors!
This was a great choice for us, and except for a little challenge putting it toge (instructions weren't always very clear) it definitely exceeded our expectations!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com