Customer reviews from jbl.com
JBL - CRUISE Bluetooth Handlebar speaker kit - (REQUIRES SPECIFIC BOLT KITS - NOT INCLUDED) - Black
Average customer rating
1.9
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
1
4 Stars
0
3 Stars
3
2 Stars
5
1 Star
7
18%of customers recommend this product.
(
2 out of
11)
Customer Reviews for JBL - CRUISE Bluetooth Handlebar speaker kit - (REQUIRES SPECIFIC BOLT KITS - NOT INCLUDED) - Black
Customer Rating
5
good idea
on October 8, 2025
Posted by: classy Kam
from westland, MI
i love jbl products , i own alot from the pulse 5 to party boxes! i would like to see these mount to a bike handlebars . and rgb lights of course! i used to mount two pulse 2 to my bike water bottle holders. and people love the light show and music that i ride with. my pulse 2 have worked for years and still work . i give them to my cousins. thinking i was going to use my pulse 5. there just too big for the mounts. So these would be perfect if you could make a handlebar mount ! thx!
Written by a customer while visiting jbl.com
Customer Rating
1
no mounting bolts.
on August 20, 2024
Posted by: no speakers for me
the speakers came without mounting bolts. i ordered the mounting bolts and they were the wrong ones. i noticed even if they were the right ones, the instructions were very complicated so i returned the speakers. i wish i had read the reviews before i wasted my time.
Written by a customer while visiting jbl.com
Customer Rating
1
Stopped working
on May 18, 2024
Posted by: Delta8
I loved these, these were my second pair but after a year of use they stopped working unfortunately really sad to see
Response from jbl.comBy Customer Support, May 19, 2024
Thanks for your feedback. We're here to help with your JBL Cruise. To further assist you, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible sound
on April 9, 2022
Posted by: Golfer123456789
from Greenwood, IN
Very disappointed in this JBL, zero bass sounds like an old empty tin can. These came installed on my golf cart.
By Customer Support, April 9, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the bass quality of our JBL Cruise didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
love the sound quality
on June 10, 2021
Posted by: Al XMR
from North Port FL
great system when they work.
both pairs stoped turning on why is that ?
both pairs stoped turning on why is that ?
I would recommend this to a friend!
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, June 10, 2021
Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Cruise. We'd also like to get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
1
you can’t hear them in wind speeds over 45 mph
on August 13, 2020
Posted by: pang97
from ann arbor michigan
bought speakers 2 weeks ago can’t hear them on my motorcycle when drive fast then 45 mph
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 13, 2020
Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Sound good but not loud enough to be useful
on August 12, 2020
Posted by: Haus
from Chicago, IL
2nd set...1st one went out < 1 yr. JBL replaced but they just don’t get loud enough to hear over 40mph.
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe, Customer Support, August 13, 2020
We appreciate your feedback on our JBL Cruise speakers and we'll make sure this gets to the right team to improve our current and future product line. Feel free to reach out to us if you need any help: https://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
1
Should be Zero stars
on July 30, 2020
Posted by: VRS88
Straight up garbage. Both the speakers and mounting hardware sucks. The threads on both are so malformed. Never in my career working in a thread roll shop have I seen such bad work. Take your money elsewhere!!!!!
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, August 3, 2020
This isn't the experience we wanted our customers to have with our products. We'd like to know more information so we could check your options. Please reach out to our Customer Support.
Written by a customer while visiting jbl.com