Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,440 Reviews)
Rating breakdown 30,440 reviews
5 Stars
26,059
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Great phone
on October 14, 2026
Posted by: Armstead91
[This review was collected as part of a promotion.] Great phone even tho it does over heat drop the phone so many times screen hasn't to Crack on me yet fingers crossed the 26s is even better maybe a longer battery i love i can pick up where I left off when my fone died also keep talking while on the net still the best one I brought and the last decade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on October 14, 2026
Posted by: BoardGameGeek
[This review was collected as part of a promotion.] I love this phone. I chose this specifically for its camera since I like to travel but dont want to carry a heavy camera bag. I love the stylus for taking notes and marking up pictures as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25 ultra
on October 14, 2026
Posted by: Scotty
[This review was collected as part of a promotion.] I have chosen to continue using Samsung Galaxy devices primarily for three reasons: their user-friendly interface, their consistent reliability, and their integration of cutting-edge technology that keeps both me and my device up-to-date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cameras
on October 14, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I chose the Samsung Galaxy 23S Ultra cellphone. I liked the features that it offered. It takes wonderful and clear photos, which I take a lot. I use my phone to check all my emails, more so thany laptop. I use it to surf the web for shops, medical information, music and addresses. It always gives me great information. I'm very pleased with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it but..
on October 14, 2026
Posted by: VeeRica
[This review was collected as part of a promotion.] Received the s25 ultra as a replacement for my s23 ultra that gave up on me. Didn't know i was getting the upgraded model but I am very happy with it. It has great front/back cameras. Just miss the rounded screen edges
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its just okay!
on October 14, 2026
Posted by: Daddydiamond
[This review was collected as part of a promotion.] I chose the S25 Ultra because I really enjoy the freedom of android and this is the flagship phone. The battery life sucks and its disappointing to me. I cant use all the features because the battery will be dead in 4 hours. I think im going to try a Google phone next.
Value
3
Response from Samsung USBy R&R Team, October 15, 2026
Hi Daddydiamond, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are happy with the capabilities of your device, as well as the different ways you can customize the settings to your usage. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance and beautiful display
on October 14, 2026
Posted by: Porknator
[This review was collected as part of a promotion.] I absolutely love everything about my experience with this phone.
When it comes to gaming, the performance is flawless and incredibly smooth. I chose this device because I wanted a phone that could handle heavy mobile gaming without lagging, and it has completely exceeded my expectations.
The display is stunning, showcasing vibrant colors and crisp details that make every game and video truly come alive. Combined with the immersive Dolby Atmos audio, it feels like a portable entertainment powerhouse. Outside of gaming, the incredible camera is another huge highlight for me. I chose to use it constantly to capture and save my favorite memories in life with amazing clarity, knowing the photos will always turn out beautiful.
When it comes to gaming, the performance is flawless and incredibly smooth. I chose this device because I wanted a phone that could handle heavy mobile gaming without lagging, and it has completely exceeded my expectations.
The display is stunning, showcasing vibrant colors and crisp details that make every game and video truly come alive. Combined with the immersive Dolby Atmos audio, it feels like a portable entertainment powerhouse. Outside of gaming, the incredible camera is another huge highlight for me. I chose to use it constantly to capture and save my favorite memories in life with amazing clarity, knowing the photos will always turn out beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance and beautiful display
on October 14, 2026
Posted by: Porknator
[This review was collected as part of a promotion.] I absolutely love everything about my experience with this phone.
When it comes to gaming, the performance is flawless and incredibly smooth. I chose this device because I wanted a phone that could handle heavy mobile gaming without lagging, and it has completely exceeded my expectations.
The display is stunning, showcasing vibrant colors and crisp details that make every game and video truly come alive. Combined with the immersive Dolby Atmos audio, it feels like a portable entertainment powerhouse. Outside of gaming, the incredible camera is another huge highlight for me. I chose to use it constantly to capture and save my favorite memories in life with amazing clarity, knowing the photos will always turn out beautiful.
When it comes to gaming, the performance is flawless and incredibly smooth. I chose this device because I wanted a phone that could handle heavy mobile gaming without lagging, and it has completely exceeded my expectations.
The display is stunning, showcasing vibrant colors and crisp details that make every game and video truly come alive. Combined with the immersive Dolby Atmos audio, it feels like a portable entertainment powerhouse. Outside of gaming, the incredible camera is another huge highlight for me. I chose to use it constantly to capture and save my favorite memories in life with amazing clarity, knowing the photos will always turn out beautiful.
Value
5
Written by a customer while visiting Samsung US