Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(25,718 Reviews)
Open Ratings Snapshot
Rating breakdown 25,718 reviews
5 Stars
22,069
4 Stars
2,834
3 Stars
488
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
This phone has everything you need and more!
on May 17, 2026
Posted by: DukwenibusCK127
[This review was collected as part of a promotion.] The streaming capabilities are awesome. I can stream my PPV's just about to any device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not as good as I had hoped
on May 21, 2026
Posted by: Sandrah
[This review was collected as part of a promotion.] I had the note 20 ultra feel like it HD better soft ware then the s25 ultra but I do feel like my hardware is significantly sturdier.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 21, 2026
Hey there Sandrah, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are happy with the enhanced durability of your device. We know it can take time to adjust to the changes made in software when you are upgrading to a new device. We have provided a link to the complete manual for your device to help you fully discover your device and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE THIS PHONE
on May 22, 2026
Posted by: VivieBaby
[This review was collected as part of a promotion.] I absolutely love this phone. I use the Galaxy AI assistant literally every single day. It helps me to research topic faster for work and keep my day organized with reminders. On my computer i use Chat GPT for editing. But on my phone i utilize Bixby, Google Assistant and Love the AI editing on photos.
Im obsessed with stylus phones. I cant live without them and this stylus is the best i have used so far. My daughter loves the Creative Studio app for the stylus. And its so handy to both screen write and make quick notes.
The battery life is insane on this phone. I heavily game all day. Most other phone brands would require that you charge after 4-5 hours of gaming. But on this phone i only need to charge it at the end of the day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These phones just keep getting better!!
on May 23, 2026
Posted by: MoonBaby83
[This review was collected as part of a promotion.] I recently swapped from a Galaxy s23+ to the s25 Ultra..I heard people talking about the quality of pics (you could literally zoom in && see the craters on the moon), let's just say that I'm definitely impressed!! So far there is not a single function or feature that I dislike..I am also looking forward 2 playing around with the Google AI (Gemini) assistant.. Would absolutely recommend this phone to any && everybody!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screen is always crystal clear and colorful
on May 23, 2026
Posted by: Barnyard777
[This review was collected as part of a promotion.] Usually it to watch YouTube videos and they are cleat and play smoothly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra best phone
on May 26, 2026
Posted by: OmegaGod
[This review was collected as part of a promotion.] Best AI for photo editing, and I'm also an artist, so I like to draw pictures with AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 28, 2026
Posted by: Spacegirl
[This review was collected as part of a promotion.] The speed and efficiency that this phone brings to your hand is remarkable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 29, 2026
Posted by: Awesome
[This review was collected as part of a promotion.] Best phone i ever owned hands down! State of the art features that are unmatched! Unbeatable prize
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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