Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,440 Reviews)
Open Ratings Snapshot
Rating breakdown 30,440 reviews
5 Stars
26,059
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Pros and cons
on October 15, 2026
Posted by: Dmitriy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a phone you fall in love with for its gorgeous screen and dependable performance. It handles daily multitasking effortlessly and easily lasts through a busy day. Photographers will adore the new ultrawide camera, which turns everyday shots into something truly special.
​However, the high price can be a tough pill to swallow. You might also miss the remote features on the S Pen, and the wireless charging setup isn't quite as seamless as it could be. Even so, it remains a fantastic, top-tier option if it fits your budget.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 15, 2026
Posted by: JMORANII
[This review was collected as part of a promotion.] "I chose" to upgrade myself and my wife. Unbeknownst to her. She wasn't happy, until I took her in to have someone show her the phone's ability! She was amazed! She and I love our phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on October 15, 2026
Posted by: Nickynamey
[This review was collected as part of a promotion.] I chose the S25 Ultra when it first came out. I absolutely love the ultra series. I do miss the s-pen snapping pictures for me but not the end of the world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek & Sophisticated
on October 15, 2026
Posted by: Kayydaa
[This review was collected as part of a promotion.] I am absolutely loving my Samsung Galaxy S25 Ultra. The soft purple color is what first drew me to this phone. The battery life is amazing; it easily gets me through the day without stress, and the camera takes incredibly crisp, clean photos. One of the best features is the S Pen stylus it's so smooth and has just the right amount of sensitivity that I love using all the time for quick notes, playing games, etc. When looking for a premium phone that actually delivers on all its features, I chose this one, and it's been worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy S25 Ultra
on October 15, 2026
Posted by: StarGirl
[This review was collected as part of a promotion.] I chose the quality that Samsung offers in their smart phones, the way they stay on top of fixes and always improving the performance of their electronics. I have had other brands of phones in the past, but as long as I able, I will have Samsung phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Honestly, I Love Everything About This Phone!
on October 15, 2026
Posted by: JustMyOpinion
[This review was collected as part of a promotion.] Honestly, I absolutely love the Samsung Galaxy S25 Ultra. It’s easy to use, everything is simple to find, and the features are easy to access without having to dig through a bunch of settings. The phone runs smoothly, the screen looks great, and the camera takes amazing pictures. I also like having the S Pen and all the customization options. Everything feels well designed, and the phone handles everyday tasks with no problems. Overall, it’s a great phone that delivers on performance, convenience, and features. I’m very happy with it and would definitely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone with ultimate camera
on October 15, 2026
Posted by: Abshaik
[This review was collected as part of a promotion.] I am using s25 ultra from last 11 months and so far enjoying it. It has better quality camera. I stopped using my CANON camera after I bought this phone. Picture and vedio quality are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on October 15, 2026
Posted by: ilovethes25ultra
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse, and honestly, it's hard to imagine going back to anything else. From the stunning display to the insanely smooth performance, this phone makes everything else feel a generation behind. The 120Hz AMOLED screen is gorgeous, the cameras capture incredible detail, and the battery life easily keeps up with a full day of heavy use.
The Snapdragon 8 Elite processor handles everything effortlessly, whether I'm multitasking, gaming, or switching between demanding apps. The S Pen is another feature that sets this phone apart, adding functionality most flagship phones simply can't match. Samsung's Galaxy AI features are genuinely useful, and the overall software experience feels polished and premium.
The build quality is exceptional, the design is sleek, and every interaction reminds me why Samsung dominates the premium Android market. Sure, it's expensive, but you absolutely get what you pay for. The S25 Ultra isn't just another flagship phone; it's a statement. If you want one of the best smartphones money can buy, this is it. Easy 10/10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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