Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,444 Reviews)
Open Ratings Snapshot
Rating breakdown 30,444 reviews
5 Stars
26,063
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Great phone, one glaring flaw
on September 28, 2026
Posted by: mbyers39
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra over the other phones in my inventory because of the battery life, charging speed available, and the beautiful screen that it brings to the table.
I have always been a user of the Ultra series, previously the Note (I honestly miss that name in the line up over the ultra) but the S-pen is indespensinle to my work though. it allows to always have a pen and pad on my for taking a quick note (see, the Note name just makes sense) when necessary
The one caveate in all this is that while the battery, battery life, and even the charging speed is great Samsung continues to play it safe with their phones. I get it, the Note 7 fiasco really left the company with a black eye but there are many other companies now pushing the boundaries with both the battery capacity and charging speeds.
the one shocker in all this is the customization that Samsung brings with all their phones still. that is Android in a nutshell and other Android manufacturers seem to left that behind. not Samsung, download Good Lock and you can customize your hearts content.
With all that being sad though I really hope the that Samsung lives up to the rumors on the S27 Ultra, because the S26 Ultra did not bring enough change to the table to warrant a change from the S25 Ultra. the privacy screen was nice little bump but not enough to get me to switch.
I love my S25 Ultra and I llove showing everyone the S-pen and Good Lock beauty this phone has.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like my Samsung s25 it is better than expected
on September 28, 2026
Posted by: Dubiyahoo
[This review was collected as part of a promotion.] I chose s25 for the different stuff that he can do, until now we didn't disappoint me it was very fast and active the latest AI editions expect what I'm going to try to do before I do it and I feel grateful for it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just noticed a new feature on my phone
on September 28, 2026
Posted by: Kemmie
[This review was collected as part of a promotion.] The new feature that I figured out was that I can play a photo and if there's movement around I can do a motion picture and delete anything I want any second of the photo, anything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra phone meets ultra luxury
on September 28, 2026
Posted by: Shae2012
[This review was collected as part of a promotion.] I chose my Samsung Ultra 25 and this phone speaks and looks ultra luxury. The phone is wicked fast long lasting battery life and stays up to date even with phones coming out today. I use my phone with my Samsung series Q9 QLED tv and both pair flawlessly to give me ultimate control over my home theater. I mirror my phone to my Tab S10 Ultra and even then I can do my schoolwork and look at my phone all from my tablet. These devices are amazing and Samsung works absolutely well on all their products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!!
on September 28, 2026
Posted by: AngelOnFirePhotography
[This review was collected as part of a promotion.] I chose this phone for camera clarity! Im trying to start my photography business and this phone has the best picture quality of any phone ive owned before!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had
on September 28, 2026
Posted by: Goodwillbae
[This review was collected as part of a promotion.] I chose the galaxy ultra and im beyond happy with my decision. The stylus definitely makes a difference when im creating a document or image. The camera is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review for my s25u
on September 28, 2026
Posted by: Fisher
[This review was collected as part of a promotion.] I choose to review my s25 ultra ive been using this phone for almost a year now and I am so in love with it the cameras are amazing and its getting way better optimized for apps and I really love that I started on the s21 ultra and honestly no complaints with that only one being durability with the rounded edges but they both worked great for my use and I cant wait for the s27 series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is Amazing
on September 28, 2026
Posted by: Krazy71
[This review was collected as part of a promotion.] I chose the Ultra 25 for the specs. The battery life is spectacular. Cameras are awesome. I love big phones. Its lightweight. And an e-sim which is also a plus
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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