Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,074 Reviews)
Rating breakdown 27,074 reviews
5 Stars
23,225
4 Stars
2,988
3 Stars
524
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
I love my S25 Ultra!
on June 29, 2026
Posted by: Happycustomer19
[This review was collected as part of a promotion.] I'm still discovering more about the Galaxy AI, but so far I'm delighted with the ability to both transcribe recordings & phone calls, as well as summarize the conversations afterwards for a quick overview later.
I got the ultra for a larger screen that I could still hold in my hand. I also like that the S-pen has a secure place to be stored within the phone itself; I don't use it all the time, but when I do, It's reassuring to know it's readily available. There's a load of things I could take the time to talk about, but I think one thing exemplifies everything great about this phone. It takes less than an hour and a half to fully charge the phone on my 45 watt quick charger. I am on my phone almost all day from the time I get up until bedtime - easily 14 to 15 hours of use each day; if I'm not searching the web for something, shopping, writing notes or to-do's, scrolling various social apps, or on a phone call, I'm listening to music or an audio book on my Bluetooth headset; oftentimes, I'm doing several at the same time. While that's nothing unusual, what does stand out about doing it all day long is the fact that I usually have 15 to 20 percent of my battery charge left. Every. Day. I've quit carrying an external battery pack around; I just don't need it, so why lug the clutter? I have to deliberately set out to deplete my phone's charge if I'm going to see it turn off on me before bedtime. That's just one of the many great things I love about my Samsung Galaxy phone.
I got the ultra for a larger screen that I could still hold in my hand. I also like that the S-pen has a secure place to be stored within the phone itself; I don't use it all the time, but when I do, It's reassuring to know it's readily available. There's a load of things I could take the time to talk about, but I think one thing exemplifies everything great about this phone. It takes less than an hour and a half to fully charge the phone on my 45 watt quick charger. I am on my phone almost all day from the time I get up until bedtime - easily 14 to 15 hours of use each day; if I'm not searching the web for something, shopping, writing notes or to-do's, scrolling various social apps, or on a phone call, I'm listening to music or an audio book on my Bluetooth headset; oftentimes, I'm doing several at the same time. While that's nothing unusual, what does stand out about doing it all day long is the fact that I usually have 15 to 20 percent of my battery charge left. Every. Day. I've quit carrying an external battery pack around; I just don't need it, so why lug the clutter? I have to deliberately set out to deplete my phone's charge if I'm going to see it turn off on me before bedtime. That's just one of the many great things I love about my Samsung Galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 29, 2026
Posted by: Mrennie83
[This review was collected as part of a promotion.] I love this product. I've had Samsung the majority of the time. I tried other phones a couple of times, but always came back to Samsung. The features are easy to navigate and the camera is amazing. I especially like galaxy AI as it has enhanced my phone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty good over all
on June 29, 2026
Posted by: Cuddle
[This review was collected as part of a promotion.] I've had this phone for a little over a yr and have loved it overall. My only complaint is the battery dies pretty quick, but that can be overlooked. The device runs well, fast and is easy to figure out. I love Samsung products! I don't use Galaxy AI, but it's nice to have as an option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best one I have ever had
on June 29, 2026
Posted by: Dog4life
[This review was collected as part of a promotion.] I have had this phone for over a year I work in construction I've dropped this phone without a caer it's been in water I've lost it in the job site it's been buried and still works just fine it's probably one of the most durable phones I've ever had and best one Gemini and the Galaxy AI come really handy when I'm out at the job site
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on this phone
on June 29, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love the AI features and creating pictures. I love being able to use the stylist.
I love the storage space. Everything is easy to find.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has made me fall in love with Samsung.
on June 29, 2026
Posted by: Gmajick
[This review was collected as part of a promotion.] This phone has made me fall in love with love Samsung again. I used to own earlier Samsung models, but I switched to Pixel phones when they came back.
I bought this phone a year ago when it came out , and I have been happy that I came back.
I mostly use it to take quick photos and to check out various social media.
I mostly use it to take quick photos and to check out various social media.
The photos are near professional quality with the help of Galaxy AI. I'll definitely continue to use Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have it at 4 stars
on June 29, 2026
Posted by: TBSinatra
[This review was collected as part of a promotion.] I use this phone for a multitude of different things. The galaxy ai functions come handy with the creative artistic things i do alo guide my profession. The only thing I dont like is my S-pen my older galaxy note 20 ultra S-pen was 10x better with its Bluetooth S-pen I shoot a lot videos pictures solo. And the S-pen gave me that freedom to control the shutter remotely
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone change I needed
on June 29, 2026
Posted by: supertequeno
[This review was collected as part of a promotion.] One of the best integrations has been Galaxy AI. The way I work with my S25 Ultra has changed a lot. I generate texts, search and generate images for my videos on YouTube. The workflow of my scripts is much faster. The quality of the photograph and video is great. I use my phone as the main camera in most of my videos and live streams for its quality and practicality. Definitely the best team change I've ever made.
Value
5
Written by a customer while visiting Samsung US