Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,310 Reviews)
Rating breakdown 26,310 reviews
5 Stars
22,561
4 Stars
2,911
3 Stars
509
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Galaxy Ultra
on June 17, 2026
Posted by: MonaLisa
[This review was collected as part of a promotion.] Here’s an expanded, richer version of your thought—right around 1500 characters, flowing naturally and keeping your original vibe:Learning new things with Galaxy AI feels like unlocking a whole new level of what a phone can be. It’s wild how this device isn’t just a smartphone anymore—it’s genuinely like carrying a powerful mini‑computer in your pocket. Every time you explore a new feature, you realize just how much potential is packed into it. From advanced camera settings that let you shoot like a pro, to smart tools that handle tasks you didn’t even know a phone could manage, it constantly surprises you.Even simple things feel elevated. The way it handles dial recordings, the customization options through the Good Lock app, and the seamless setup experience all make the phone feel personal, intuitive, and genuinely helpful. You’re not just using a device—you’re shaping it to fit your life, your style, and your workflow.Galaxy AI opens doors to endless possibilities. Whether you’re tweaking your interface, enhancing your photos, organizing your day, or discovering hidden features you didn’t know existed, it feels like there’s always something new to learn. And the more you explore, the more you realize this phone isn’t just about convenience—it’s about empowerment. It gives you tools that make everyday tasks smoother, creative projects easier, and your overall experience more enjoyable.If you want, I can help you dive deeper into camera tricks, AI features, or Good Lock app
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on June 17, 2026
Posted by: Georgia
[This review was collected as part of a promotion.] This device is great for streaming, games, work (Adobe and other apps integrate well).
I love the galaxy AI helper. This phones is very versatile, well built and the camera is great as well!
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey Georgia, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are enjoying your streaming and gaming, as well as finding your device useful for your work needs. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the pen!
on June 17, 2026
Posted by: Lalablulala
[This review was collected as part of a promotion.] I am so happy that Samsung decided to keep a model with a pen! I love the pen! It makes everything so much easier. I really hope that they never get rid of this feature! I have owned multiple versions of the Note and I can't go back. Samsung in general has wonderful phones and features but the pen makes everything so much better.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey there Lalablulala, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so happy with your new device, and finding the S Pen such an amazing accessory for your usage. We have provided links to resources to help you fully explore the amazing features of your device, adjust the settings to your usage, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Forever
on June 18, 2026
Posted by: Kat7871
[This review was collected as part of a promotion.] The Galaxy AI streamlined my Android Auto setup when I got my new vehicle. This is the only phone I'll use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great value
on June 18, 2026
Posted by: Boytrey3
[This review was collected as part of a promotion.] Galaxy ai is great the features are very good the phone is made of high quality materials
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Esthetics
on June 18, 2026
Posted by: IMNABOX
[This review was collected as part of a promotion.] The perfect material finish of the body of the. Phone. Easy on the hand when operating. Perfect size and shape.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for all my needs
on June 18, 2026
Posted by: Hot2Trot
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for 6 months now and this phone genuinely impresses me. The performance is fast across everything I throw at it, no lag, no hesitation.
The camera is the real standout. Whether I'm shooting in low light or capturing fast movement, the results are consistently sharp and detailed. Samsung has clearly refined the computational photography here.
Galaxy AI has been a genuinely useful addition to my workflow. The live translation, note summarization, and photo editing AI features aren't just gimmicks. I actually use them. The AI-powered Circle to Search alone saves me time.
The S Pen is something I'm still gettingusedto, but I can see the value. Sketching quick diagrams, annotating screenshots, jotting notes without unlocking the phone. It adds a layer of utility.
Battery life has been solid. Screen is sharp. The quality feels premium without feeling fragile.
If you're on the fence about upgrading, don't be. The S25 Ultra is the most capable phone I've owned.
The camera is the real standout. Whether I'm shooting in low light or capturing fast movement, the results are consistently sharp and detailed. Samsung has clearly refined the computational photography here.
Galaxy AI has been a genuinely useful addition to my workflow. The live translation, note summarization, and photo editing AI features aren't just gimmicks. I actually use them. The AI-powered Circle to Search alone saves me time.
The S Pen is something I'm still gettingusedto, but I can see the value. Sketching quick diagrams, annotating screenshots, jotting notes without unlocking the phone. It adds a layer of utility.
Battery life has been solid. Screen is sharp. The quality feels premium without feeling fragile.
If you're on the fence about upgrading, don't be. The S25 Ultra is the most capable phone I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best gift to earth.
on June 18, 2026
Posted by: Ahint85
[This review was collected as part of a promotion.] I absolutely love this phone. I'm a college professor and a single mom. I love that i can use it for all of my work apps and reviewing assignments on the go. Also completing that quick signature that the kids forgot to ask about. Most importantly, I love that i can get the best pictures and videos of the kids and vacations. I have TONS of apps and information on this phone. It never glitches and it never slows down.
Value
5
Written by a customer while visiting Samsung US