Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,248 Reviews)
Rating breakdown 26,248 reviews
5 Stars
22,510
4 Stars
2,905
3 Stars
505
2 Stars
151
1 Star
177
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
SAMSUNG S SERIES KEEPS GETTING BETTER & BETTER
on June 11, 2026
Posted by: Shop4Vr
[This review was collected as part of a promotion.] Galaxy AI is there for when I need to say it just right find it or send it. My Samsungs that I keep renewing are better and better AND EXCELLENT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product takes great pictures
on June 11, 2026
Posted by: Teesphone
[This review was collected as part of a promotion.] I used my Samsung product for everything. Its great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Features
on June 11, 2026
Posted by: dtt808
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is packed with so much advanced technology and very useful AI functions. This one device is all I need to be productive and also used as a mobile entertainment system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra 25 pH
on June 12, 2026
Posted by: Lolo57
[This review was collected as part of a promotion.] After spending some serious time with the **Samsung Galaxy S25 Ultra**, it’s safe to say this thing is an absolute beast. Samsung finally rounded off those sharp corners, making it way more comfortable to hold for hours at a time, and the screen is massive, bright, and practically reflection-free.
But what really changes the game for me is how it handles my daily routine:
I use this phone for gaming, and the performance is incredible. Thanks to the new Snapdragon chip and Galaxy AI working in the background, the phone intelligently manages its heat and battery. I get locked, smooth frame rates without the phone turning into a brick of fire in my hands.
Next-Level Streamin for watching and managing streams, that 6.9-inch display is unmatched. Plus, the Galaxy AI tools are actually useful. I can press and hold on any video clip to instantly turn it into smooth slow-motion, or use the AI audio tools to erase background noise from clips I want to share.
The Verdict If you are heavy into gaming, streaming, or content creation, Galaxy AI makes this feel less like a standard phone and more like a smart, adaptive console. It's expensive, but it genuinely keeps up with everything I throw at it.
But what really changes the game for me is how it handles my daily routine:
I use this phone for gaming, and the performance is incredible. Thanks to the new Snapdragon chip and Galaxy AI working in the background, the phone intelligently manages its heat and battery. I get locked, smooth frame rates without the phone turning into a brick of fire in my hands.
Next-Level Streamin for watching and managing streams, that 6.9-inch display is unmatched. Plus, the Galaxy AI tools are actually useful. I can press and hold on any video clip to instantly turn it into smooth slow-motion, or use the AI audio tools to erase background noise from clips I want to share.
The Verdict If you are heavy into gaming, streaming, or content creation, Galaxy AI makes this feel less like a standard phone and more like a smart, adaptive console. It's expensive, but it genuinely keeps up with everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Many Features, It Does Everything + More
on June 13, 2026
Posted by: Ladytcat2003
[This review was collected as part of a promotion.] I upgraded my Note 9 after having it for 8+ years...it was time. This phone has so many features that, here I am over a year with it, and I still haven't used all of the features it has. It also has 2 Sim card slots, so I can add an additional phone number without having to have a seperate phone, if I want to use it as a business phone as well. I have used the "Galaxy AI" to get specific information on searches I've done. That has been TREMENDOUSLY helpful. It's a learning curve for me being a senior but I'm learning. The only 2 things I wish is that they kept the wired headphone port, so charging and listening to music/books/movies,etc...) while charging the phone is possible. And came in more distinct colors, as the gray and the lavender/purple pretty much look the same(light & matalic). But they are still nice colors. I thoroughly enjoy the on board stylus. As a senior with arthritic hands sometimes it's difficult to tap the appropriate buttons on the keyboard, anybody with "word prediction" understands my issue, the on board stylus is definitely a game changer for me. The camera is excellent, but for the fact that there is a significant delay in shutter speed when trying to take a fast picture. If the subject of the picture isn't stationary, chances are you'll miss the picture. But I really don't know if it's a phone issue or a me really "not knowing what I'm doing" issue. There may be something in my settings that I need to do. Anyway, I definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5