Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(25,695 Reviews)
Rating breakdown 25,695 reviews
5 Stars
22,050
4 Stars
2,831
3 Stars
487
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
2
The phone sucks
on May 25, 2026
Posted by: RENERIZE
[This review was collected as part of a promotion.] It drains battery like crazy always have to charge and the apps dont work accordingly on this phone and to type it keeps pressing the wrong buttons. The camera sucks and basically there are so much things on this phone it makes it hard to get things done and doesn't make it fun. It also gets super hot when idle and in my pocket even when charging.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operator
on May 25, 2026
Posted by: Kuripuff808
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra! Ive only ever owned Samsung Galaxy phones and tey my best to upgrade when the newest model comes out, mainly due to the updated technology of the camera and speed. I use my phone mostly for social media, gaming, streaming content and some video editing and I never have issues with lagging. I enjoy using the Galaxy AI to help me search for topics thoroughly and it helps me prompt the right questions to whatever I am searching for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic phone, Upgraded chip is FAST,Anti glare
on May 25, 2026
Posted by: Samsung4Life333
[This review was collected as part of a promotion.] After upgrading from the S23 Ultra to the S25 Ultra, I am highly impressed with the performance improvements. While I miss the boxed edges, curved display, and Bluetooth S Pen gestures of the previous model, the S25 Ultra excels in several key areas:
Superior Efficiency: The upgraded processor is substantially faster and maintains much lower heat levels.
Battery Life: I’ve noticed a massive improvement in longevity due to the more efficient chipset.
Display Quality: The anti-glare screen is a significant upgrade and a standout feature of this model.
AI Integration: The new Galaxy AI features are intuitive and provide a well-rounded user experience. The opportunities are endless, they assist in countless ways.
Despite minor design preferences for the older chassis, this is an exceptional device with very few flaws.
Pair the S25 ultra with the Watch Ultra and the S pen is no longer necessary for gestures and remote control functions.
Superior Efficiency: The upgraded processor is substantially faster and maintains much lower heat levels.
Battery Life: I’ve noticed a massive improvement in longevity due to the more efficient chipset.
Display Quality: The anti-glare screen is a significant upgrade and a standout feature of this model.
AI Integration: The new Galaxy AI features are intuitive and provide a well-rounded user experience. The opportunities are endless, they assist in countless ways.
Despite minor design preferences for the older chassis, this is an exceptional device with very few flaws.
Pair the S25 ultra with the Watch Ultra and the S pen is no longer necessary for gestures and remote control functions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on May 25, 2026
Posted by: dapostolis
[This review was collected as part of a promotion.] Galaxy AI is helpful. This phkne is feature packed and a pleasure to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on May 25, 2026
Posted by: Mschelle12669
[This review was collected as part of a promotion.] Always learning new functions as they seem to be endless. Never fails, great updates and overall very dependable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Samsung phone I've ever had an issue with
on May 25, 2026
Posted by: esb313
[This review was collected as part of a promotion.] I've always had a Samsung phone.for over the 20 years and my Samsung s25 ultra was the first phone I've ever had an issue with. I had to get a replacement phone due to charging port and battery issues. I also have issues with this phone when using my phone carriers wifi getting a signal. I do really like the features on the s25 Ultra especially the Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse built to last!
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I don't even wanna call this device a phone. The Galaxy S25 Ultra is literally my life packed into a tiny suitcase.
I can literally do anything that I need or WANT to do with it.
Whether it's using Galaxy Ai to quickly and effectively edit photos and videos, connect wirelessly or via HDMI to DEX to get some real work done, or even if I just wanna kick back and watch videos, the Galaxy S25 Ultra does it, and does it better than any other phone on the market.
Let's not forget that beast of a camera with 200 megapixels and 8k recording.
I couldn't picture life without it.
Best phone ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on May 25, 2026
Posted by: Cemeterybluesxox
[This review was collected as part of a promotion.] Amazing battery life. Superior camera quality. The operating system and UI is buttery smooth.
Value
5
Written by a customer while visiting Samsung US