Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,315 Reviews)
Rating breakdown 28,315 reviews
5 Stars
24,283
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
An Amazing phone all the way around
on February 18, 2025
Posted by: Create
[This review was collected as part of a promotion.] I love pretty much everything about the phone I just want more lol like Bluetooth S Pen but the A.I is amazing just don't want to ever pay for it lol but the phone is Amazing I upgraded finally from S21 Ultra and so Happy I did
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent updated upgrade
on February 18, 2025
Posted by: Lostdreams02
[This review was collected as part of a promotion.] I went from using the 23+ to the ultra, and I am glad I pre-ordered to get even more benefits than just the simple phone upgrade. The extra credit and trade in alone had sold me, but the fact that it has special features like the audio eraser and an even better camera... This is the best phone I've ever had! There are seamless actions across apps going from social media to recording video in an instant. Taking pictures is easier to find the perfect picture and with more clearly than I've ever had. The app listings are a little different from the 23, but it is still all in one page and not a problem to get used to. All in all this was a necessary upgrade that was perfectly timed. I use the trading credit to get the Galaxy buds and they sound so much better than the ones I used to have that I used for years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the design and features of the phone
on February 18, 2025
Posted by: Love25ultra
[This review was collected as part of a promotion.] I like the IA features and the design of the phone which makes it easy to handle the phone.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there Love25ultra, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the capabilities and functionality of your new phone. We are so happy to hear you are enjoying the usage of Galaxy AI and you are finding the device to be so easy to use. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra 2 weeks later
on February 18, 2025
Posted by: AlansSamsungReview
[This review was collected as part of a promotion.] It's been a little over two weeks with the S25 Ultra, and it's clear: this phone is a masterpiece. Stunning design, lightning-fast performance, and a breathtaking display are just the beginning. The integrated AI is a game-changer, making everyday tasks smoother and more intuitive. The S25 Ultra isn't just a phone; it's the future in your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great functionality.
on February 18, 2025
Posted by: Mugiwara
[This review was collected as part of a promotion.] I've had this phone for a bit now and it feels butter smooth. Everything flows nicely and the setup was real easy. All the tutorials definitely helped out. The camera is flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in the world
on February 18, 2025
Posted by: Migueluis
[This review was collected as part of a promotion.] The best cam the best cpu is amaizing nothing is the same after this new samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device has an extremely quick processor.
on February 18, 2025
Posted by: ReLaxMike
[This review was collected as part of a promotion.] So far, inside of the first two weeks of living with the new S 25 Ultra, I can definitely say that this device seamlessly navigates throughout the different apps and all other gadgets, gizmos and thingamadohickies in a way that a hot knife would slice through thin air. Very happy with the speed of this device.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi ReLaxMike, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the speed and overall functionality of your new phone. We hope you are finding opportunities to further explore the capabilities of your new device, and we have provided a linkto the full device manual below to assist you. We also have some great video tutorials and an interactive simulator to offer further insight in to your new phone. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may come up about this or any additional Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
25 Ultra!!!
on February 18, 2025
Posted by: Means2anend
[This review was collected as part of a promotion.] This phones features are not just numerous, but add to its overall versatility. Meaning its gadgets are not just something bells and whistles, but useful to everyday use. The thing I noticed the most though is greater range. My S24 would be a little spotty in my lower level jogging track (basement area level) but now I can do all that and more in while at the track!
Value
5
Written by a customer while visiting Samsung US