Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(25,716 Reviews)
Open Ratings Snapshot
Rating breakdown 25,716 reviews
5 Stars
22,067
4 Stars
2,834
3 Stars
488
2 Stars
151
1 Star
176
86%of customers recommend this product. 
(
1,132 out of 1,320
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Took some getting used to
on May 25, 2026
Posted by: Mandiog
[This review was collected as part of a promotion.] I wasn't sure I'd like using galaxy AI. This phone took a lot of getting used to. I do like it now, but i miss Google assistant. Gemini has helped me figure things out and educate me on things.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S and numbers can get confusing.
on May 25, 2026
Posted by: DMoney
[This review was collected as part of a promotion.] I love the camera and the voice settings on this device. The stylist is a great tool for my shopping lists. The AI features are amazing. When I am not sure what I am looking at on a picture, I can circle the item and Google search the image.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a good phone.
on May 25, 2026
Posted by: Bull25th
[This review was collected as part of a promotion.] I love the ai features you can have an amazing talk with.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great speed and function
on May 25, 2026
Posted by: Samsungfan23
[This review was collected as part of a promotion.] I use my Samsung device every single day to stay organized and productive between work and personal tasks. It handles multitasking effortlessly, making it incredibly easy to switch from managing spreadsheets to checking emails. The integration of Galaxy AI has been a total game-changer for my daily routine, especially the smart text assistance and organization features. The performance is consistently smooth, and the battery life easily gets me through a full day of heavy use. I highly recommend it to anyone looking for a reliable, powerful device for daily work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the center of my Samsung ecosystem.
on May 25, 2026
Posted by: Fantasytrio
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is easily a five star phone with top-tier performance that handles absolutely everything I throw at it. My only real complaint is that I seriously miss using the stylus as a remote camera shutter for group photos, which used to be a super handy feature. Beyond that single issue it functions beautifully as the main hub for the rest of my Samsung gear connecting with my 70 inch 4K TV, Watch 6 Classic, Tab S8 Ultra (will be upgrading to the Tab S11 ultra soon) and Buds3 Pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changer
on May 25, 2026
Posted by: NewYork10029
[This review was collected as part of a promotion.] This device has allowed me to comfort of knowing that everything I do can be handled from the palme of my hands. From the storage, the recording, and the prestine picture quality. I will never trade in this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptionally wonderful
on May 25, 2026
Posted by: Simonvera
[This review was collected as part of a promotion.] I think it is the best phone in the world. It is a powerful tool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung ALWAYS impresses
on May 25, 2026
Posted by: timmtown
[This review was collected as part of a promotion.] I have always owned Samsung Android powered phones and I absolutely love the way you can customize your phone and rely on Samsungs expertly engineered smartphones!
I own the Galaxy S 25 Ultra and the phone is amazing! It's the model that comes with the pen and you use it with apps or OneNote and you can write down at any given moment what is going on in your mind. Priceless to me!
My Samsung Galaxy S25 Ultra smartphone is loaded with intuitive Galaxy AI features! The Galaxy AI imbedded in this incredible piece of technology blends seemlessly with the hardware and the user making this phone a precious valuable daily tool!
Galaxy AI is Samsung’s suite of artificial intelligence features integrated directly into its Galaxy devices. It combines on-device processing and cloud-based AI to enhance communication, photography, productivity, and health tracking.The suite encompasses a variety of intelligent tools to streamline daily tasks:Communication: Includes Live Translate for real-time, two-way audio and text translations during phone calls, and the Interpreter app for face-to-face conversations in different languages.Productivity & Writing: Features like Note Assist summarize and format text, while Writing Assist proofreads, adjusts tone, or helps draft messages from simple prompts.Photography & Editing: Photo Apps.
My Samsung Galaxy S25 Ultra smartphone is a miraculous dependable intuitive quality made piece of equipment and I would recommend Samsung to everyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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