Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(25,721 Reviews)
Rating breakdown 25,721 reviews
5 Stars
22,071
4 Stars
2,835
3 Stars
488
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Dtarver
[This review was collected as part of a promotion.] The Galaxy AI feature is amazing on my phone. I us it all the ti.e
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 25, 2026
Posted by: Cretman19620
[This review was collected as part of a promotion.] Excellent reliability, long lasting battery, bright screen and the AI is excellent.
I didn't think I'd ever use it but now I use it all the time.
I didn't think I'd ever use it but now I use it all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of all time
on May 25, 2026
Posted by: AlejandroDSV
[This review was collected as part of a promotion.] I'm totally in love with my Samsung S25 Ultra. It was the last model to come with Titanium and I didn't trade it for anything. I have no complaints about the phone, only good things to say. For me, it's the best phone. I recommend it 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: Sexyboss
[This review was collected as part of a promotion.] Love my phone it's awesome had it for about 2 years now great features every thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The S pen is a nice feature.
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI is very convenient. Fairly easy to use.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Raycontour, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the usage of your device, and that Galaxy AI and the S Pen have been so valuable in your usage. We have provided a link to the full manual for your device to help you further explore the capabilities of your device and have the best possible experience. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on May 25, 2026
Posted by: BaldHeadedFatGuy
[This review was collected as part of a promotion.] Love Galaxy AI. Love the stylus. Device does not get hot. Larger screen allows for larger fonts. Use device for work and personal - seemlessly. Like the secure folder feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Camera, Music Library
on May 25, 2026
Posted by: SkiBear
[This review was collected as part of a promotion.] Use the phone for storing and listening to music at home, uninstall the car, and while traveling.
Also, the camera is great.
Use it for email and texting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone in years
on May 25, 2026
Posted by: Oldalleycat
[This review was collected as part of a promotion.] Got this s25 ultra to replace my fold 5.
So much easier to use in daily business.
We use chat at work to communicate for large group (15) all day long
Pics, chats, private message also.
Never so much as a hiccup with updates, usage etc.
Great phone. I will stick to this series of samsung phones.
So much easier to use in daily business.
We use chat at work to communicate for large group (15) all day long
Pics, chats, private message also.
Never so much as a hiccup with updates, usage etc.
Great phone. I will stick to this series of samsung phones.
Value
5
Written by a customer while visiting Samsung US