Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(25,728 Reviews)
Rating breakdown 25,728 reviews
5 Stars
22,077
4 Stars
2,836
3 Stars
488
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
A Wothy Piece of Technology!
on May 25, 2026
Posted by: LOV3MYS25ULTRA
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ A Worthy Upgrade – Samsung Keeps Raising the Bar
Upgrading to the Samsung Galaxy S25 Ultra has been an outstanding experience. From the moment I powered it on, the improvements in speed, performance, and overall refinement were undeniable. Everything feels faster, smoother, and more intelligent—exactly what I need for both personal use and business.
The AI capabilities are a true standout on this device. They’re not just features—they’re tools that genuinely enhance productivity, streamline daily tasks, and make a real difference in how efficiently I work. In today’s business environment, that’s not just impressive—it’s essential.
As someone who has been with Samsung since the original Galaxy Note, I’ve seen the innovation evolve year after year. When the Note series ended, I wasn’t sure what to expect. But starting with the S23 Ultra and now upgrading to the S25 Ultra, it’s clear Samsung didn’t just continue the legacy—they improved on it in every way.
The S25 Ultra takes everything I appreciated before and elevates it: better performance, smarter features, and a more refined user experience overall. It feels like Samsung is always one step ahead, consistently delivering devices that lead the market.
I still get a laugh when my kids compare their iPhones, because in my experience, Samsung continues to outperform where it matters most—innovation, power, and usability.
If you’re thinking about upgrading, the Galaxy S25 Ultra is absolutely worth it. Samsung has once
Upgrading to the Samsung Galaxy S25 Ultra has been an outstanding experience. From the moment I powered it on, the improvements in speed, performance, and overall refinement were undeniable. Everything feels faster, smoother, and more intelligent—exactly what I need for both personal use and business.
The AI capabilities are a true standout on this device. They’re not just features—they’re tools that genuinely enhance productivity, streamline daily tasks, and make a real difference in how efficiently I work. In today’s business environment, that’s not just impressive—it’s essential.
As someone who has been with Samsung since the original Galaxy Note, I’ve seen the innovation evolve year after year. When the Note series ended, I wasn’t sure what to expect. But starting with the S23 Ultra and now upgrading to the S25 Ultra, it’s clear Samsung didn’t just continue the legacy—they improved on it in every way.
The S25 Ultra takes everything I appreciated before and elevates it: better performance, smarter features, and a more refined user experience overall. It feels like Samsung is always one step ahead, consistently delivering devices that lead the market.
I still get a laugh when my kids compare their iPhones, because in my experience, Samsung continues to outperform where it matters most—innovation, power, and usability.
If you’re thinking about upgrading, the Galaxy S25 Ultra is absolutely worth it. Samsung has once
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung's. That's all I buy.
on May 25, 2026
Posted by: MonkeyKids
[This review was collected as part of a promotion.] I use my phone for everything like audiobooks, music, movies, and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Wothy Piece of Technology!
on May 25, 2026
Posted by: LOV3MYS25ULTRA
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ A Worthy Upgrade – Samsung Keeps Raising the Bar
Upgrading to the Samsung Galaxy S25 Ultra has been an outstanding experience. From the moment I powered it on, the improvements in speed, performance, and overall refinement were undeniable. Everything feels faster, smoother, and more intelligent—exactly what I need for both personal use and business.
The AI capabilities are a true standout on this device. They’re not just features—they’re tools that genuinely enhance productivity, streamline daily tasks, and make a real difference in how efficiently I work. In today’s business environment, that’s not just impressive—it’s essential.
As someone who has been with Samsung since the original Galaxy Note, I’ve seen the innovation evolve year after year. When the Note series ended, I wasn’t sure what to expect. But starting with the S23 Ultra and now upgrading to the S25 Ultra, it’s clear Samsung didn’t just continue the legacy—they improved on it in every way.
The S25 Ultra takes everything I appreciated before and elevates it: better performance, smarter features, and a more refined user experience overall. It feels like Samsung is always one step ahead, consistently delivering devices that lead the market.
I still get a laugh when my kids compare their iPhones, because in my experience, Samsung continues to outperform where it matters most—innovation, power, and usability.
If you’re thinking about upgrading, the Galaxy S25 Ultra is absolutely worth it. Samsung has once
Upgrading to the Samsung Galaxy S25 Ultra has been an outstanding experience. From the moment I powered it on, the improvements in speed, performance, and overall refinement were undeniable. Everything feels faster, smoother, and more intelligent—exactly what I need for both personal use and business.
The AI capabilities are a true standout on this device. They’re not just features—they’re tools that genuinely enhance productivity, streamline daily tasks, and make a real difference in how efficiently I work. In today’s business environment, that’s not just impressive—it’s essential.
As someone who has been with Samsung since the original Galaxy Note, I’ve seen the innovation evolve year after year. When the Note series ended, I wasn’t sure what to expect. But starting with the S23 Ultra and now upgrading to the S25 Ultra, it’s clear Samsung didn’t just continue the legacy—they improved on it in every way.
The S25 Ultra takes everything I appreciated before and elevates it: better performance, smarter features, and a more refined user experience overall. It feels like Samsung is always one step ahead, consistently delivering devices that lead the market.
I still get a laugh when my kids compare their iPhones, because in my experience, Samsung continues to outperform where it matters most—innovation, power, and usability.
If you’re thinking about upgrading, the Galaxy S25 Ultra is absolutely worth it. Samsung has once
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best valuable phone
on May 25, 2026
Posted by: Bigpapa
[This review was collected as part of a promotion.] I love this 📱 and will continue to buy this phone every 2 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What more could you ask for?
on May 25, 2026
Posted by: Lexluthor
[This review was collected as part of a promotion.] I have had this phone for over a year now and I cant think of a single thing I would add or change. It's fast, its solid, its beautiful, and the new Galaxy AI features make every just work. Worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very productive!
on May 25, 2026
Posted by: CnaMAMA43
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now and honestly I’m really impressed with it. The camera quality is incredible — especially in low light — and the zoom is actually useful instead of just being a gimmick. The display is beautiful, smooth, and easily one of the best screens I’ve used on a phone.
Battery life comfortably lasts me all day, even with heavy use, and the performance is fast and responsive with zero lag. One thing I didn’t expect to use as much as I do is Galaxy AI. Features like photo editing, live translations, note summaries, and search tools actually make everyday things easier instead of feeling gimmicky.
I also love how customizable Samsung phones are. Overall, the S25 Ultra feels premium, smart, and reliable. Definitely one of the best phones I’ve owned.
Battery life comfortably lasts me all day, even with heavy use, and the performance is fast and responsive with zero lag. One thing I didn’t expect to use as much as I do is Galaxy AI. Features like photo editing, live translations, note summaries, and search tools actually make everyday things easier instead of feeling gimmicky.
I also love how customizable Samsung phones are. Overall, the S25 Ultra feels premium, smart, and reliable. Definitely one of the best phones I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow and drivers keep failing
on May 25, 2026
Posted by: daerazo
[This review was collected as part of a promotion.] Cell phone is nice, AI is a good feature. Sadly, this phone has a common bug that samsung doesn't recognize it. Multiples times at day, depending apps, you will hear a crackling noise every 15 seconds.
Also it gets slow at times. But graphics are wonderful and camera much better than Iphones.
Also it gets slow at times. But graphics are wonderful and camera much better than Iphones.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Daerazo, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying the usage of Galaxy AI and other features of your device. We have provided a link to an article to help you with the speaker of your device. We also provided a link to an article to help you adjust the refresh rate for the faster speed of your device you may be seeking. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this!
on May 25, 2026
Posted by: Nightrain
[This review was collected as part of a promotion.] Well, gor starters, I absolutely love all the features this phone came with, from the enhanced camera, to the overall ease of use! And the new Gemini AI, well let's just say it made my life that much easier! With the latest update to One UI 8.5, things are just getting better and I can't wait for future updates and all the great things to come! Keep up the great work!
Value
5
Written by a customer while visiting Samsung US