Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(25,733 Reviews)
Rating breakdown 25,733 reviews
5 Stars
22,081
4 Stars
2,836
3 Stars
489
2 Stars
151
1 Star
176
86%of customers recommend this product.
(
1,132 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
This product has great features
on May 25, 2026
Posted by: cass727
[This review was collected as part of a promotion.] Galaxy AI is great, I just wish the battery life was better. Over all great phone with amazing features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Charly
[This review was collected as part of a promotion.] Easy to use, logic, I lear about new technology IA how to use y simplify my life y use in many things phone calls send text or messages I've to drive great partner to learn about history or many things how it works or how are made, materials, news technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra is an absolute master
on May 25, 2026
Posted by: Gogetter91
[This review was collected as part of a promotion.] The Galaxy S25 Ultra focuses heavily on ergonomic refinement and raw performance. It remains the ultimate "everything-plus-the-kitchen-sink" Android flagship, especially for power users, mobile gamers, and productivity enthusiasts who rely on the built-in S Pen. Artificial intelligence is essentially like having a brilliant, lightning-fast digital partner that can handle the heavy lifting of daily life so you don't have to. It can instantly summarize dense articles, translate languages in real time during a conversation, and effortlessly organize your schedule. For anyone creative or just looking to fix up their photos, it can seamlessly erase background noise from videos, turn rough doodles into stunning realistic artwork, and perfectly edit photos in seconds. It basically takes the tedious, time-consuming tasks of organizing, writing, and editing and turns them into a single tap, making everything you do faster, smoother, and just a lot more fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Forever
on May 25, 2026
Posted by: Hurbalbeats
[This review was collected as part of a promotion.] I've been using the Galaxy line for as long as I can remember.
The phones power and speed are better than any other.
Main use for the phone is to create and edit content to promote myself and business.
The camera is off the best quality which really helps a lot.
The phones power and speed are better than any other.
Main use for the phone is to create and edit content to promote myself and business.
The camera is off the best quality which really helps a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra is not bad
on May 25, 2026
Posted by: Jrollins
[This review was collected as part of a promotion.] The phone is great, the ai part is kinda weird. The battery could be better
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Jrollins, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with your new device. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the complete manual to help you discover the capabilities of Galaxy AI and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Review
on May 25, 2026
Posted by: unavailable
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra isn't just an upgrade—it's a masterpiece that redefines what a flagship phone can be. From the moment you hold its refined titanium frame with smoother, more ergonomic edges and lighter 218g build, you feel premium craftsmanship at its finest. The stunning 6.9-inch Dynamic LTPO AMOLED 2X display with 2600 nits peak brightness, anti-reflective Gorilla Armor 2 coating, and buttery 1-120Hz refresh rate delivers the best screen I've ever experienced. Colors pop vibrantly, blacks are inky deep, and outdoor visibility is unmatched—perfect for streaming, gaming, or productivity.75689d
Powering this beast is the Snapdragon 8 Elite for Galaxy paired with 12GB RAM, making it lightning-fast for multitasking, demanding games, and on-device AI processing. Apps launch instantly, and it stays cool even under heavy load. Battery life from the 5000mAh cell easily lasts a full day with heavy use, supported by efficient charging that keeps you powered up quickly.6103ed
The camera system is phenomenal. The 200MP main sensor captures stunning detail with excellent dynamic range, while the upgraded 50MP ultrawide brings incredible sharpness to landscapes. Dual telephotos (including 5x optical) deliver versatile zoom without quality loss, and video recording shines with pro features like Log format. Low-light performance is magical, producing crisp, vibrant shots every time.5feacc
What truly elevates the S25 Ultra is Galaxy AI, seamlessly integrated into One UI 7.
Powering this beast is the Snapdragon 8 Elite for Galaxy paired with 12GB RAM, making it lightning-fast for multitasking, demanding games, and on-device AI processing. Apps launch instantly, and it stays cool even under heavy load. Battery life from the 5000mAh cell easily lasts a full day with heavy use, supported by efficient charging that keeps you powered up quickly.6103ed
The camera system is phenomenal. The 200MP main sensor captures stunning detail with excellent dynamic range, while the upgraded 50MP ultrawide brings incredible sharpness to landscapes. Dual telephotos (including 5x optical) deliver versatile zoom without quality loss, and video recording shines with pro features like Log format. Low-light performance is magical, producing crisp, vibrant shots every time.5feacc
What truly elevates the S25 Ultra is Galaxy AI, seamlessly integrated into One UI 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bluetooth
on May 25, 2026
Posted by: Speedy
[This review was collected as part of a promotion.] This phone is great, I've had no issues with it much. I work outside constructions and im a delivery driver. Great for maps. I do wish this had the bluetooth pen that I had before. It does make a difference when taking pictures and few other things. It sucks that im paying more for this phone than my old S24 Ultra. And the S26 with security screen does not work well for the job I do outside. It's already hard to see when it is bridgt and sunny outside. Your making the phone for people in a office not workers for outside. But a really great phone thanks galaxy and note fan.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra is the Best
on May 25, 2026
Posted by: Krazynature91
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is on of the most powerful handheld devices available on the market. Fast speeds and perfect pictures makes this the perfect device for everyday use. There is no situation this phone cannot handle. My galaxy has survived water, drops, and every day use without any issues. This is why I rate this product so high!
Value
5
Written by a customer while visiting Samsung US