Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(25,757 Reviews)
Open Ratings Snapshot
Rating breakdown 25,757 reviews
5 Stars
22,101
4 Stars
2,840
3 Stars
490
2 Stars
151
1 Star
175
86%of customers recommend this product. 
(
1,132 out of 1,319
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Great performance and amazing camera quality
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra and I’m very happy with it overall. The phone feels very fast and smooth in everyday use, whether I’m browsing, using apps, or multitasking.
The camera is one of the best parts for me. Photos come out very clear and detailed, even in low light. I also really like the zoom feature, which works better than I expected and stays sharp at long distances.
Battery life has been strong and easily lasts me through the day with normal use. The display is also very bright and sharp, which makes watching videos and scrolling very enjoyable.
The Galaxy AI features are actually useful in day-to-day tasks, especially for quick edits, summaries, and helping with writing or organizing things on the phone.
Overall, I’m really satisfied with the Galaxy S25 Ultra. It feels like a complete upgrade and works great for everything I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great performance and amazing camera quality
on May 25, 2026
Posted by: JoseSpookie
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra and I’m very happy with it overall. The phone feels very fast and smooth in everyday use, whether I’m browsing, using apps, or multitasking.
The camera is one of the best parts for me. Photos come out very clear and detailed, even in low light. I also really like the zoom feature, which works better than I expected and stays sharp at long distances.
Battery life has been strong and easily lasts me through the day with normal use. The display is also very bright and sharp, which makes watching videos and scrolling very enjoyable.
The Galaxy AI features are actually useful in day-to-day tasks, especially for quick edits, summaries, and helping with writing or organizing things on the phone.
Overall, I’m really satisfied with the Galaxy S25 Ultra. It feels like a complete upgrade and works great for everything I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra: The Ultimate Smart Phone
on May 25, 2026
Posted by: Outdooradventurer04
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands down the best smartphone I’ve ever owned. From the moment I picked it up, the premium build quality and smooth performance stood out, but what truly makes this phone incredible is the camera system, customization options, and overall user experience.
The camera on the S25 Ultra is absolutely next level. Whether I’m taking detailed daytime photos, low-light shots, zoom pictures, or videos, the quality is consistently amazing. The 200MP main camera captures incredible detail, and the upgraded ultra-wide lens makes landscapes and close-up shots look sharp and vibrant. Samsung also improved image processing and zoom performance, making every photo look professional without needing extra editing.
One UI is another reason this phone stands above the competition. Samsung gives you so much freedom to customize your device exactly how you want it. From themes, widgets, lock screens, icons, and always-on display options to multitasking and edge panels, the personalization feels endless. The interface is smooth, polished, and packed with useful features without feeling complicated. Samsung’s newer One UI updates have made animations cleaner, the quick settings more customizable, and the entire experience feel refined and modern.
Performance has also been flawless. Apps open instantly, gaming is smooth, multitasking is effortless, and the battery easily lasts all day. The display is stunning with vibrant colors and incredible brightness.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on May 25, 2026
Posted by: Thatsgurl
[This review was collected as part of a promotion.] I love my s25 ultra galaxy ai percent from searching items directly from photo to Google lice translate to being able to erase items and mice then around in the moment love it.
Performance amazing gaming on my phone is truly smooth and efficient co.pared to other phones I have had. I also love how many ai feature are in the pen itself
Photos amazing custom settings
I use both my phone for meeting note taking and organization at work to personal use and this phone truly makes everything so seamless
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the camera and ai features
on May 25, 2026
Posted by: EmberParagon
[This review was collected as part of a promotion.] Galaxy ai has been an amazing tool to use for family photos so we can remove unwanted people or objects from the background/foreground. The camera itself is also phenomenal as far as quality and usability goes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Product with low durability
on May 25, 2026
Posted by: SamsungDude27
[This review was collected as part of a promotion.] I use my phone as a camera to take pics and videos of kids. I bought it right before my second child was born but it hasn't really lasted. The s pen is long gone and the latch on it didn't really keep it in, I rarely used it so I never replaced it. Also, the camera malfunctions when I go to 0.5x zoom.
Beyond that a great product that has a bunch of features I almost never use, especially the AI. Beyond editing photos I dont use it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Tazzer
[This review was collected as part of a promotion.] It is one of the best phone that I've ever owned. It has ton apps and features .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Had it for one year
on May 25, 2026
Posted by: GalaxyGoat
[This review was collected as part of a promotion.] Good battery, good camera, very durable, and i use Gemini feature a lot
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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