Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(25,771 Reviews)
Rating breakdown 25,771 reviews
5 Stars
22,111
4 Stars
2,844
3 Stars
490
2 Stars
151
1 Star
175
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
My Galaxy S25 is simply unforgettable
on May 21, 2026
Posted by: Romeo2SA
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has exceeded all my expectations, becoming an essential part of my daily life. As someone who recently arrived in the United States with a basic level of English, the functions of Galaxy AI, along with Gemini's constant support for my learning, have been crucial to my progress allowing me to communicate with greater confidence. Furthermore, the experience with their camera system is simply unparalleled, the quality of the photos and videos I capture is professional, turning every moment into a high-quality memory, something I value very much. It is, therefore, a more than justified investment that has positively impacted my workflow and daily activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good corner edges
on May 21, 2026
Posted by: Hakeem
[This review was collected as part of a promotion.] Refined Ergonomics: Samsung swapped the sharp, boxy corners for softer, rounded edges,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest phone of all time
on May 21, 2026
Posted by: MUFFINTOP
[This review was collected as part of a promotion.] Smoothest phone of all time. Doesn't glitch at all. The ai is absolutely insane. I love all the customization. And the UI is so tuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features like select to speak speech.
on May 21, 2026
Posted by: JDP1231
[This review was collected as part of a promotion.] I like using the s 25 ultra.Because I have a hard time with reading and spelling.But with the phone, it can read text on the pages you just need to use the S Pen for it
And I also like that, you can use more than one page at time. But one thing about it that I have a little problem with is that sometimes the phone can be a little bit glitchy. Like the keyboard would go in and out, it would pop-up. And then disappear, and it would do that rapidly really fast. But when you close out of the tap that you're on, it would disappear. The thing that I love most about the phone is the S. Pen, I just love using it. It just feels something good about it.
And I also like that, you can use more than one page at time. But one thing about it that I have a little problem with is that sometimes the phone can be a little bit glitchy. Like the keyboard would go in and out, it would pop-up. And then disappear, and it would do that rapidly really fast. But when you close out of the tap that you're on, it would disappear. The thing that I love most about the phone is the S. Pen, I just love using it. It just feels something good about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on May 21, 2026
Posted by: Luv2Shop
[This review was collected as part of a promotion.] I like phone alot.... easy to handle, sleek design..i love the s pen, phone is user friendly not hard to learn more features.... great phone since purchased 6 months ago, awesome handheld computer that does alot, the galaxy AI is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has the absolute BEST camera even zoom is clear
on May 21, 2026
Posted by: Hayshay17
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily, and the experience continues to improve. Galaxy AI has honestly become one of my favorite features, it makes everything smoother, from organizing my day to enhancing photos and helping me multitask without slowing down.
I use my phone for streaming, work, and school, and it handles all of it effortlessly. The display is crisp, the battery lasts through long days, and the performance remains fast, even when switching between apps.
Samsung keeps finding ways to make the device feel smarter and more intuitive, and it’s made a real difference in how I use my phone every day!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 ultra
on May 21, 2026
Posted by: Lucho87
[This review was collected as part of a promotion.] It is an exceptional phone with the best version of samsung and the best action that each person can have when interacting unilaterally, each experience is unique, but it is better when the AI facilitates us and helps us with that special and unique touch to enlarge the emotions in photographs, by the way it is the best part for my taste, I am happy to have one and enjoy beautiful moments capturing everything around me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
That product has some great features
on May 21, 2026
Posted by: LoveBird
[This review was collected as part of a promotion.] I wish they would have kept the notification blue sign like on the Note 20 to let you know somebody's calling you on the phone and I wish they would have kept the Imaging for your pictures the eraser where they can erase the back drops of things that's fine on the 25 but I wish they would have kept that when you can do the image of the pictures and clean it up like on the Galaxy Note 20 they ask feature is pretty fine
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hey LoveBird, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that upgrading to a new device can come with a learning curve as you adjust to different settings and capabilities. We have provided a link to the complete manual for your device to help you with the edge lighting that can alert you to notifications, and the features of Galaxy AI that can help you edit your photos. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US