Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,451 Reviews)
Rating breakdown 30,451 reviews
5 Stars
26,069
4 Stars
3,439
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone!! Pricey though
on March 24, 2025
Posted by: NOTESareBACK
[This review was collected as part of a promotion.] Happy to be back in the "Note" lol. Phone has a lot of power and works great during everyday activities as well as gaming. Packs all the latest features and photos are amazing!!! Seamless action across apps is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone that held back a few niceties
on March 24, 2025
Posted by: lchiume
[This review was collected as part of a promotion.] My biggest surprise when I got the phone was the speed. Most reviewers online claimed someone coming from the S24 Ultra wouldn't notice the difference. They couldn't have been more wrong.
A few hours later, I was shocked at how much battery I had left. No phone I've ever had lasted me the whole day. This one does. Yes, I do wish the battery was bigger, but I'm currently happy with how long this one lasts. I am particularly impressed with the standby time.
I wish the S-Pen retained the Bluetooth functionality. I didn't use the feature too often but whenever I did, I was glad the feature was there.
The software is a breeze. OneUI 7 has really been polished. Now Brief is still in its infancy and so does not feel as useful at the moment. Looking forward to more updates so that it includes more information.
I love the generative image editor in Galaxy AI. It is just out of this world. The innovation that went into the feature was groundbreaking. I just hope the AI features will remain free, at least for as long as the device is supported.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Ichiume, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the usage and enhanced capabilities of your new phone. We would love nothing more than to help you with the usage of the redesigned S Pen of your device. We have provided a link to an article to assist you with these features, and another to the full device manual that has information about the hand gestures and voice commands you can also use with your device. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good job
on March 24, 2025
Posted by: Anonymous
Good job uefieicjdcidixi jdjxkxkaoqi. Isiwkccjkt3kck
Written by a customer while visiting Samsung US
Customer Rating
5
Audio control
on March 24, 2025
Posted by: Crocque
[This review was collected as part of a promotion.] I am a musician and love being able to reduce background noise while recording in my garage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on March 24, 2025
Posted by: 2dodwdsdsd
[This review was collected as part of a promotion.] The audio erase is on a different level it's so useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on March 24, 2025
Posted by: MeeLoveSamsung
[This review was collected as part of a promotion.] The phone is so sleek and the screen resolution is top-notch. Battery is awesome. AI features are on a higher level
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, but two days and glas already has a s
on March 24, 2025
Posted by: samsunglov
[This review was collected as part of a promotion.] Im really dissapointed with thw low glass quality, but anyway great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultma phone
on March 24, 2025
Posted by: scfrog
[This review was collected as part of a promotion.] The S25 Ultma phone has been easy to learn and use. Its high speed charging is makes foe a quick charge. The AI features make it a powerhouse.
Value
5
Written by a customer while visiting Samsung US