Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,133 Reviews)
Rating breakdown 27,133 reviews
5 Stars
23,305
4 Stars
3,007
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone
on March 7, 2025
Posted by: Amrit355
[This review was collected as part of a promotion.] Quick ,fast and easy to use phone ,definitely must have device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
/great phone but
on March 7, 2025
Posted by: Chrisisme
[This review was collected as part of a promotion.] Love this phone but for some reason as I type now it does not keep up with my very slow typing and I don't know why
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hey there Chrisisme, we appreciate you sharing your experience with your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the responsiveness of your display. We have also shared a link to the Samsung SUpport Team if you have any questions or continue to experience this frustration. We appreiate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect
on March 7, 2025
Posted by: Pixiepop
[This review was collected as part of a promotion.] Really the only thing I don't like is the flat screen ... My s22Ultra has been my favorite being lightweight and comfortable in my hand - hated the 24! The AI and DEA are working well and pretty cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is excellent. Everything is need
on March 7, 2025
Posted by: Drdabby
[This review was collected as part of a promotion.] The camera features are awesome and the screen is bright. The now brief feature help me in my daily routine. Working night shift makes it difficult to stay up to date some times but not with this feature
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing S25 Ultra
on March 7, 2025
Posted by: Christy
from Ashland KY
Expertise:Expert
The Samsung Galaxy S25 Ultra is amazing I thought the Samsung Galaxy S24 was good but it has nothing over the Galaxy S25 Ultra it's faster than last years modell. I love the new colors. It's amazing .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing with all AI features
on March 7, 2025
Posted by: S25ultralover
[This review was collected as part of a promotion.] This phone's awesome! All those AI features have been a lifesaver, and I'm still discovering new things. Now brief 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is hands down the best
on March 7, 2025
Posted by: Cmarrou01
[This review was collected as part of a promotion.] Love Samsung and can't say enough positive things about the Galaxy, Samsung products and customer service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product! Light and comfortable.
on March 7, 2025
Posted by: Caredcor
[This review was collected as part of a promotion.] Great for every day functions. Take notes with spen (integrated). Awesome for taking picturea and videos. Still testing the AI features but so far the assitant is very useful for websearches, taking notes and making appointments.
Value
5
Written by a customer while visiting Samsung US