Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(23,109 Reviews)
Open Ratings Snapshot
Rating breakdown 23,109 reviews
5 Stars
19,821
4 Stars
2,534
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Love this
on April 13, 2026
Posted by: Tinsley
[This review was collected as part of a promotion.] I've always had the cheap Samsung's and I finally decided to ball out and get a good one it's been a great experience and I would definitely buy it again. This phone is so responsive and input is immediate. I love gaming on it and the pictures are absolutely to die for. I never use to take pictures on my old phones cuz they weren't great but this one is absolutely amazing. I definitely recommend. It's definitely changed my life and I will never go back to the cheaper Samsung phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ease of use is great
on April 13, 2026
Posted by: Runamuk0
[This review was collected as part of a promotion.] My Galaxy S25 is good. I like the ease of use. The OS is pretty good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 25 Ultra
on April 13, 2026
Posted by: mRsRabbit21
[This review was collected as part of a promotion.] I live my Galaxy 25 ultra! One of the best upgrades ive had!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to.use overall!
on April 13, 2026
Posted by: LoriDori
[This review was collected as part of a promotion.] I absolutely love all the features especially AI editing of photos. The AI editing of messages is also wonderful, friendly and easy to use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on April 13, 2026
Posted by: Nate48
[This review was collected as part of a promotion.] I recently got the s25 ultra and I have to say i absolutely love it the phone itself is amazing and the galaxy ai is pretty helpful but I'd have to say the cameras on it are the best feature in my opinion the quality is outstanding and the zoom is exceptional but all around this is a great phone and I have zero regrets with getting it just wish I'd have gotten it sooner
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on April 13, 2026
Posted by: LovingmyS25ultra
[This review was collected as part of a promotion.] I use my S25 Ultra for streaming videos, playing games and for calling, and texting. I am 60 and this device is so easy to use. I love Gemini! Gemini makes finding more information on a topic much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tremendous phone.
on April 13, 2026
Posted by: Avta77
[This review was collected as part of a promotion.] This product has spectacular features is like having a pc in my hands. working with the iA from my phone is great and fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
WiFi Override
on April 13, 2026
Posted by: MidnightBurgeristhebest
[This review was collected as part of a promotion.] The phone is a phone. My biggest problem is when you drive, or I imagine walk, past a strong wifi signal your Bluetooth will close, and then come right back up. If you're listening to an audiobook you will lose a few seconds of dialogue. The AI photo stuff is pretty cool though.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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