Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(22,800 Reviews)
Open Ratings Snapshot
Rating breakdown 22,800 reviews
5 Stars
19,560
4 Stars
2,495
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
This product has held up well in pet friendly home
on April 13, 2026
Posted by: PierRat
[This review was collected as part of a promotion.] All features work perfectly under challenging conditions. The phone is not made of glass so it is rugged.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone
on April 13, 2026
Posted by: Jrog1369
[This review was collected as part of a promotion.] This phone is great. Don't like the update that made everything weird but the camera and operating system are still top notch
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable with a camera that is paramount
on April 14, 2026
Posted by: ConradS
[This review was collected as part of a promotion.] My galaxy s25 ultra is by far the best phone on the market. The camera alone surpasses any and all other phones. I use it to see things far away that I cant see with the naked eye. Its like binoculars but more useful.
The AI software makes life easier. I use it to figure costs on jobs, draft estimates, write desertations and all types of other things that I dont really have time to do.
All in all I love this phone. I cant wait to see whats next in the galaxy line up . Its going to be hard to beat this 25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S Pen Feature
on April 14, 2026
Posted by: olivepit
[This review was collected as part of a promotion.] Miss the s pen to take selfie. That was a great feature.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 14, 2026
Posted by: Shaunna22
[This review was collected as part of a promotion.] I recently upgraded from the s23 to the s25 ultra. Transfering my data from my old phone was super easy and everything transferred, set up was easy. Also this phone is so much faster and signal is better. I enjoy streaming music and playing games. I really like the pen that come with it, it is a fun and helpful tool. I am still learning and discovering all the functions and abilities this phone has it is a fun journey, galaxy AI is also a interesting and fun tool. I can't wait to see what is next for the galaxy family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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