Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,835 Reviews)
Rating breakdown 22,835 reviews
5 Stars
19,586
4 Stars
2,499
3 Stars
444
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
I love my Galaxy!
on April 13, 2026
Posted by: Momma1
[This review was collected as part of a promotion.] I love everything about this phone. Especially, I love the picture quality. It's amazing. The battery just hangs on to a charge for days. It makes me happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera system on the S25 Ultra is outstanding
on April 13, 2026
Posted by: NaSkulfrom502
[This review was collected as part of a promotion.] The camera system on the S25 Ultra is outstanding, capturing incredible detail even in low-light conditions. The new processor makes everything feel lightning-fast, from gaming to heavy multitasking. I also appreciate the refined design; the screen is stunningly bright and the anti-reflective coating works wonders outdoors. It is a true powerhouse for anyone who wants the latest technology. I love mine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super cool and very fast when I'm charging
on April 13, 2026
Posted by: Juanmarin
[This review was collected as part of a promotion.] The phone is super nice and fast , I love the camera , sound and everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on April 13, 2026
Posted by: Dave71129
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now and it’s honestly one of the best phones I’ve owned. The screen is beautiful — everything looks super sharp and smooth, whether I’m watching videos, scrolling, or reading.
The camera is amazing too. The pictures come out really clear and the zoom is impressive. I’ve taken some photos from pretty far away that still looked great. It’s easily the best camera I’ve had on a phone.
Performance has been fast and smooth with everything I’ve done so far. Apps open quickly, multitasking is easy, and the battery easily lasts me through the day. The S Pen is also a nice bonus for quick notes or editing things.
Overall, it just feels like a really solid, premium phone that does everything well. If you’re thinking about upgrading, the S25 Ultra is definitely worth it. 👍
The camera is amazing too. The pictures come out really clear and the zoom is impressive. I’ve taken some photos from pretty far away that still looked great. It’s easily the best camera I’ve had on a phone.
Performance has been fast and smooth with everything I’ve done so far. Apps open quickly, multitasking is easy, and the battery easily lasts me through the day. The S Pen is also a nice bonus for quick notes or editing things.
Overall, it just feels like a really solid, premium phone that does everything well. If you’re thinking about upgrading, the S25 Ultra is definitely worth it. 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Samsung Device
on April 13, 2026
Posted by: Ironvette
[This review was collected as part of a promotion.] I have owned multiple Samsung phones, and this one is, with no exception, the best one so far. It is very fast and responsive, great signal, exceptional battery life, and improved features that makes it the best phone againts its competitors when launched. I also love all the color options available and accesories to accompany it. Trade in process was super easy and I have the phone, watch, amd buds all Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was the perfect upgrade
on April 13, 2026
Posted by: Summer
[This review was collected as part of a promotion.] I upgraded from the s22 ultra to the s25 ultra.
It was the perfect time to upgrade as the technology had advanced enough to make upgrading worth the cost.
Quicker processor ✔️
Better camera ✔️
Brighter screen ✔️
No curved design ✔️
Longer lasting battery ✔️
It was the perfect time to upgrade as the technology had advanced enough to make upgrading worth the cost.
Quicker processor ✔️
Better camera ✔️
Brighter screen ✔️
No curved design ✔️
Longer lasting battery ✔️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on April 13, 2026
Posted by: cdj2351
[This review was collected as part of a promotion.] this has been the best phone I've ever had! it takes amazing pictures and the ease at which I can take notes using the stylus is by far the fastest method I've used electronically. It fits all my needs and more not to mention the galaxy Ai feature that helps with any question I have or need. it truly is the greatest phone out right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone, one UI is garbage, not friendly
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] As title, fonts and size are a nightmare to change if at all, for those with poor eyes a menace, Samsung ignored pleas for changes for almost 2 years will not be buying again, Samsung spit in users and customers faces. UI vastly inferior to Gemini, erases Google data, done being a customer of such an arrogant ignorant company, good luck winning users back 🤬
Value
1
Response from Samsung USBy R&R Team, April 15, 2026
Hello Thadius, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know that getting a new device can come with a learning curve and cause frustration as you try to align the settings to your needs and preferences. We have provided a link to the complete manual for your device to help you with your exploration and alignment. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US