Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,164 Reviews)
Rating breakdown 23,164 reviews
5 Stars
19,864
4 Stars
2,545
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Samsung Galaxy S25 Ultra
on March 25, 2026
Posted by: PRINCETINKY
[This review was collected as part of a promotion.] I am a long time Samsung fan, and so far this is the best until I try the new S26. It really has improved performance from older models. If there is something specific that I would improve, it would be to increase capabilities to catch signals but this has to do also with the service provider.
Also, some wireless earbuds have a delay on sound. Maybe less than a second but critical to some games.
Also, some wireless earbuds have a delay on sound. Maybe less than a second but critical to some games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very convenient
on March 25, 2026
Posted by: Sophia
[This review was collected as part of a promotion.] This phone have many great features and the camera is amazing, especially how much it can zoom in. The stylist is also great and I love how it's tucked away in the phone. Only thing I don't favor would be the automatic download of games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Of 2025
on March 25, 2026
Posted by: Stefan
Protected by Knox, QHD+ capabilities, and equipped with the Snapdragon 8, not many errors about the phone. The battery life could always be better but unless you're using it for hours on end, it isn't an issue. OneUI is top in the market, allowing for extensive customization. The AOD and pen are cherries on top.
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest thing since sliced bread!
on March 26, 2026
Posted by: Arinopolis
[This review was collected as part of a promotion.] I am in love with this phone! The performance is unmatched, Gemini is my best friend the battery life is incredible!! I am your typical phone user. I don't need it for work or anything, just keeping up with friends, scrolling social media and playing a few games. One feature I do utilize a ton having a three year old is the camera. I love the motion photos and the portrait pictures are crystal clear. I upgraded from a Galaxy Note 20 and I could not be happier with my purchase. I have my Buds and I also upgraded to the galaxy 8 watch: these devices just compliment each other wonderfully. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone available!
on March 26, 2026
Posted by: Sec2077
[This review was collected as part of a promotion.] This phone is so fast, so Snappy. I love the Galaxy AI features, they make everyday tasks fun and easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone, only issue is battery life
on March 26, 2026
Posted by: MyBoots
[This review was collected as part of a promotion.] I use my S35 Ultra for emails, tracking projects. To do list on inkpad. FB, games, texting.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is almost perfect
on March 27, 2026
Posted by: Kingomar128
[This review was collected as part of a promotion.] The S25 Ultra marks a substantial leap forward in smartphone technology, primarily due to its integrated "Galaxy AI." This innovation has attracted considerable interest from both current and prospective users, owing to its advanced features that significantly enhance user experience and streamline the interface. The device's design is aesthetically compelling and has become a prominent topic of discussion. Additionally, its camera capabilities, augmented by Galaxy AI assistance, elevate the photographic experience beyond conventional standards.
Nevertheless, the decision to discontinue Bluetooth connectivity for the S Pen has notably diminished the S25 Ultra's overall appeal. For a significant portion of users, including myself, the S Pen's connectivity is an indispensable feature. This particular omission has, regrettably, detracted from what could have been the most exceptional device since the Note 20.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back bluetooth S pen
on March 27, 2026
Posted by: Bizzybee
Expertise:Expert
Since you guys took away the Bluetooth feature the S pen has been horrendous. It does not write properly at all. May as well of taken the S pen out completely because without the Bluetooth feature the pen basically doesn't even work.
Besides the s pen everything else works amazingly but I am very upset about the pen as I had S23 Ultra before and used the Bluetooth feature for taking pictures religiously.
Besides the s pen everything else works amazingly but I am very upset about the pen as I had S23 Ultra before and used the Bluetooth feature for taking pictures religiously.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US