Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,089 Reviews)
Rating breakdown 27,089 reviews
5 Stars
23,266
4 Stars
3,002
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
user friendly
on March 10, 2025
Posted by: Jp1979
[This review was collected as part of a promotion.] it has everything i lm used to and more. camera is my favorite. my only issue was no charger. i have to go buy one seperate from the phone. the phone capabilities and optioons are all logical. phone coming without a charger is illogical and wrong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
speed is top notch
on March 10, 2025
Posted by: SkylarGirl55
[This review was collected as part of a promotion.] I had the 23 ultra before this upgrade and this phone feels noticeably faster. The camera seems about the same. The battery doesn't last any longer. The screen is supposedly 6.9 vs the previous 6.8 but it's the same as far as I can tell. I'm not into the Now Brief feature so I turned it off. Overall I'm happy with the upgrade given the speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice of my life
on March 10, 2025
Posted by: Charles
[This review was collected as part of a promotion.] Fairly easy to use and got use to it quickly its seamless action across app is so smooth and the phone never overheats.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Missing features to make it better
on March 10, 2025
Posted by: JulianT
[This review was collected as part of a promotion.] To start, this phone is a real nice improvement from my previous phone, the s21. The battery life is a nice improvement, having samsungs ai features is very helpful. I use it to add things to my calendar, or search for events happening in the near future around my area. Being able to remove things I dont want in pictures is such a nice feature to have.
Some features I wish it had include expandable storage.
I know expandable storage is a thing of the past for Samsung flagships, but I still miss it. A microSD slot would have been a dream for media-heavy users.
I also wish they kept the bluetooth s-pen. My brother has an s23 ultra and the fact that he was able to take pictures by clicking the pen was such a useful feature. It often allowed for easy group photos with everyone being in it.
Overall a great phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and great upgrade!
on March 10, 2025
Posted by: Peterco770
[This review was collected as part of a promotion.] It was great to upgrade from an S21+ 5G to an Ultra and the process was effortless! Will certainly upgrade again when newer phones come out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on March 10, 2025
Posted by: ThisWroxz
[This review was collected as part of a promotion.] So far I've enjoyed this phone. It runs smoothly and quickly. My last phone was a S20 Ultra. I like the photo eraser option. It takes away what you have and uses what's in the photo to replace it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love love all the new features!
on March 10, 2025
Posted by: Lovemy12th
[This review was collected as part of a promotion.] Love all the new features! The AI tools are great. Super fast and easy to use. Love the size and screen. Love love the new samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone. Great camera.
on March 10, 2025
Posted by: NewGalaxyEveryYear
[This review was collected as part of a promotion.] Not much difference from the S24 Ultra.
It has some AI features, but I don't use them.
The camera is excellent.
It's annoying I can't use the power button by itself to turn the phone off.
Value
5
Written by a customer while visiting Samsung US