Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,087 Reviews)
Rating breakdown 22,087 reviews
5 Stars
18,945
4 Stars
2,416
3 Stars
428
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,304)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
1
I hate this phone!
on March 30, 2026
Posted by: S25Ultra
This phone updates ridiculously too much. Everytime it updates I lose all kinds of stuff and it turns on all my notifications that I have off. Im sick of it and stuck with it. Now, in my texts, I dont have my normal emojis anymore. I guess Samsung and AI decided I dont need them because they replaced them with crap I dont like and will not use. Samsung is losing my interest. My TV speaks spanish, even though I have it set on english, it insists I need to see commercials in spanish. My phone updates and changes all MY stuff to what they THINK I should be uaing. I will be searching for a different brand of electronics.
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Phone
on March 30, 2026
Posted by: Love12phone
[This review was collected as part of a promotion.] It is perfect size- camera is amazing. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The features that the 25 had are not on this one
on March 30, 2026
Posted by: Nikkit
[This review was collected as part of a promotion.] I tried the galaxy AI once. The s pen does not take pictures anymore like the s24 ultra did. This feature was great for taking selfie and group pictures. Bring it back.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The product has everything I need and want.
on March 30, 2026
Posted by: theebz420
[This review was collected as part of a promotion.] Galaxy AI is extremely helpful for all I do and need.
Camera is amazing.
Streaming service is fantastic.
Camera is amazing.
Streaming service is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on March 30, 2026
Posted by: 1Photosnapper
[This review was collected as part of a promotion.] I love my S25Ultra with galaxy AI
The pictures this phone takes are amazing plus the zoom is far superior
The pictures this phone takes are amazing plus the zoom is far superior
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A True Daily Driver That Excels at Everything
on March 30, 2026
Posted by: AnitaToylt
[This review was collected as part of a promotion.] I do want to mention my all-time favorite was the galaxy note series I was very sad to see that phone go.
Samsung Galaxy S25 Ultra series are basically the same only massively better. After weeks with the Galaxy S25 Ultra, I'm convinced this is the most complete smartphone I've ever used. Here's how Galaxy AI and its powerhouse features have transformed my daily routines: The S Pen is my secret weapon for note-taking during lectures and client meetings. Using Galaxy AI's Note Assist, my messy handwritten notes are instantly formatted, summarized, and even translated when collaborating with international colleagues. The 6.8" display is spacious enough for true multitasking— written entire research papers with split-screen between my document and source materials. Circle to Search has become indispensable; I can circle any chart in a presentation or textbook and get instant explanations without switching apps. AMOLED 2X display is breathtaking. I binged the entire latest 4K series on a flight, and the 2600-nit brightness meant I could actually see dark scenes clearly. The adaptive refresh rate made every pan shot buttery smooth. Locked 60fps, barely warm to the touch. I play Call of Duty Mobile, the 200MP sensor with AI-enhanced zoom let me capture crisp action shots from the sidelines—faces were recognizable even at 10x zoom. Galaxy AI's Photo Assist automatically suggested the best 20 shots from the 300 I took, removed motion blur from a key goal celebration.
Samsung Galaxy S25 Ultra series are basically the same only massively better. After weeks with the Galaxy S25 Ultra, I'm convinced this is the most complete smartphone I've ever used. Here's how Galaxy AI and its powerhouse features have transformed my daily routines: The S Pen is my secret weapon for note-taking during lectures and client meetings. Using Galaxy AI's Note Assist, my messy handwritten notes are instantly formatted, summarized, and even translated when collaborating with international colleagues. The 6.8" display is spacious enough for true multitasking— written entire research papers with split-screen between my document and source materials. Circle to Search has become indispensable; I can circle any chart in a presentation or textbook and get instant explanations without switching apps. AMOLED 2X display is breathtaking. I binged the entire latest 4K series on a flight, and the 2600-nit brightness meant I could actually see dark scenes clearly. The adaptive refresh rate made every pan shot buttery smooth. Locked 60fps, barely warm to the touch. I play Call of Duty Mobile, the 200MP sensor with AI-enhanced zoom let me capture crisp action shots from the sidelines—faces were recognizable even at 10x zoom. Galaxy AI's Photo Assist automatically suggested the best 20 shots from the 300 I took, removed motion blur from a key goal celebration.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and user friendly!
on March 30, 2026
Posted by: lilSmokie
[This review was collected as part of a promotion.] "Galaxy AI" is great and easy to use. I love how quick everything is and how big my screen is for better viewing. I like that it has the pen with it as well so you can really get the most out of your phone. I use mine for anything and everything Scrolling, keeping in contacts with friends and family, music, watching shows/listening to books, and yes even work sometimes. This phone has been a great experiance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on March 30, 2026
Posted by: Jer2026
[This review was collected as part of a promotion.] I love my S25 Ultra with Galaxy AI. It has been one of the best devices I have personally owned and I was considering switching away from Samsung. I am so happy I stuck with Samsung and purchased the S25 Ultra. The Galaxy AI functions work amazing and ads a great touch to the phone.
Value
5
Written by a customer while visiting Samsung US