Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,393 Reviews)
Rating breakdown 30,393 reviews
5 Stars
26,014
4 Stars
3,436
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love your Samsung s 25 ultra and love your life
on June 13, 2025
Posted by: Zèe Albany
from From Chicago IL
Verified Purchase:Yes
S25 ultra makes me happy I am learning about there functions then later can write more
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tlozada
from Alabama
Expertise:Expert
Verified Purchase:Yes
I like the upgrades on the camera and stuff but dislike the fact that they discontinue to picture taking with the spen. Thats some crap!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the built in gemni
on June 13, 2025
Posted by: Deesincere
[This review was collected as part of a promotion.] I use it for all my streaming internet searches and work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thank goodness for the return of the flat screen.
on June 13, 2025
Posted by: Angela Shupe
from Coldwater, MI
Expertise:Intermediate
Verified Purchase:Yes
I absolutely LOVE my S25 Ultra. I was upgrading from the S23 Ultra, donating it to my business number rather than continuing dual eSim on one phone. So, let me start by tossing off my first child to Samsung for bringing back a flat screen. If I wanted to replace a screen protector put on by someone better at it than me every month? Well, my sacrifice might have resembled leftovers as a peace offering instead. It feels mostly like a side switch rather than an upgrade, although there are some ways in which it runs more beautifully than the other. That is more because of age and needing the speakers cleaned, though. The removal of the curved screen after this phone made every last effort worth getting the S25 Ultra when I could.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone it self
on June 13, 2025
Posted by: Happybear
[This review was collected as part of a promotion.] My galaxy 25s ultra is one best phone I have ever owned i love how if I have to look or find word I can just circle it and take me to website what mean I use it keep notes my phone it just be connected with people but is my business like my banks and important information im always going be samsung is my personal pick even in watchs tvs and tables is the best product to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every day I feel like I have a new phone.
on June 13, 2025
Posted by: SuliansDad19
[This review was collected as part of a promotion.] Samsung has definitely evolved too much! I had not tried an Android for about 8 years, and it has definitely changed a lot, especially Samsung AI, makes me feel like I have a new phone every day.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Roy, Washington
Expertise:Expert
Verified Purchase:Yes
My Samsung Galaxy s22 Ultras 5G antenna would not switch from one cell site to another. I finally got tired of it and upgraded to the Galaxy s25 Ultra. I wanted to wait until the Galaxy s26 Ultra came out. All in all I like the phone is fast and the antenna works. I do not like they took the Bluetooth out of the S Pen. I used the button quite often.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: jorgehmdias1
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Poor phone quality. The back casing is glued on. The phone is all plastic. The back and slidings should be make of metal
No, I would not recommend this to a friend.
Performance
2
Response from Samsung USBy R&R Team, June 16, 2025
Hi there Jorgehmdias1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. The back side of the device is made of the material used to allow for wireless charging without interruption. The frame of the device is made of armor aluminum for enhanced durability. We do recommend protective cases on all devices to help ensure the durability from any accidental bumps and drops. We have provided a link to the Samsung Support Team if you are interested in exploring repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US