Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,379 Reviews)
Open Ratings Snapshot
Rating breakdown 30,379 reviews
5 Stars
26,002
4 Stars
3,434
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Features and Display
on June 28, 2025
Posted by: Kreative
[This review was collected as part of a promotion.] I love everything about my S25 Ultra. I always forget there is built in pen. I hardly ever use it but that's okay. Options in a phone is always good in my book. I may not have used it as often as I did, but it's there if you need it. Remembering when they had the Note series the pen was on the bottom right which made it accessible since I am right handed but that's okay, change is good. 'Learn to adapt' I always say. I guess I gotta learn how to be ambidextrous. Makes it more manageable especially if you like to be organized.
Phone Screen:
Everyone has a preference which is okay but I think the flat edge screen is to my liking. I got tired of the curved edge.
The boxy look of the phone is what I was actually waiting for. Simple. Again... the Note Series. Love it! Love the way the S25 Ultra fits in my hand. Samsung didn't do too much comparing the S24 to the S25. That's okay. People were disappointed that there wasn't much change from the two phones. You can't please everyone so do what you do best. The AI feature is awesome. Yes, it needs work like any other but the way it engages in conversation it's like an actual human interacting with you. I'm thinking about sticking with this phone for many years. I have been with Samsung for many years. They really do take care of you. It is also ahead of it's time compared to the toxic fruit you compete with. Who really wants a fruit that already has been bitten anyway?
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new upgrade
on June 28, 2025
Posted by: Nrwpocahntas
[This review was collected as part of a promotion.] I just upgraded to the new Ultra 25S and it is wonderful. I am still learning how to use the GALAXY AI but it is a wonderful experience 😊
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great quality
on June 27, 2025
Posted by: Mandy93
[This review was collected as part of a promotion.] I've been using the S25 Ultra and it's easily one of the best phones I've ever owned. The display is stunning, performance is super fast, and the camera system is next level—especially the zoom and low-light shots. Battery life easily lasts over a day, and the new AI features are surprisingly useful.
S-Pen is still great for productivity, even without Bluetooth tricks. Plus, 7 years of updates means this phone is built to last.
**Verdict:** Premium, powerful, and future-ready
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 27, 2025
Posted by: Osvict
[This review was collected as part of a promotion.] The Samsung S25 Ultra delivers stunning performance, crystal-clear display, top-tier camera quality, and excellent battery life—truly flagship excellence.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving it
on June 27, 2025
Posted by: Rallph
Expertise:Intermediate
Great graphics design is great hear good colors beautiful
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best in the market !!
on June 27, 2025
Posted by: AIfreak1
[This review was collected as part of a promotion.] Bought it last week. Phone features a vibrant display and impressive camera system, powerful processor for smooth multitasking and gaming. long lasting battery life ensures extended usage throughout the day. Galaxy AI is at other level. It appears to be an amazing device with many advanced features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This has been the best phone yet!!
on June 27, 2025
Posted by: WickedDragon70
[This review was collected as part of a promotion.] So far this Galaxy S25 Ultra has been the best phone I've had! The Galaxy AI features are easy to use and can help you with your needs! I love my S25, it's fast and responsive, as well as easily navigated to find whatever you want. I love to play games from the Galaxy Store! The camera is so easy to use and even better is the volume of your videos!! It's loud and clear and can easily fill a modest room with lively sound!! Thank you for taking the time to think about what customers want and implementing it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
more features than ever before copilot + galaxy ai
on June 27, 2025
Posted by: LenwardoisImpressed
[This review was collected as part of a promotion.] I'm really into the new updates with daily features. Galaxy ai tells me the weather, helps me stay in top shape with the health apps, and offers daily briefs. New addition thanks to Microsoft, copilot ai is available to become the phone assistant. And i love it. From asking quick questions, doing research, or problem solving together, to editing with galaxy ai anything from pictures to audio in videos I am truly impressed with these innovations. These language models can help you with many things but one must remember, ai is only as smart as it had been taught to be. It has its own learning curve but can become an incredible virtual companion as you correct is mistakes and use it more. I would certainly recommend the galaxy s25 ultra. The flexibility is amazing. My phone runs off of Microsoft launcher. As if I have a true windows phone in style, with the strong foundation and security of Samsungs Galaxy and Knox.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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