Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,699 Reviews)
Rating breakdown 21,699 reviews
5 Stars
18,622
4 Stars
2,360
3 Stars
422
2 Stars
133
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Stewsphone
[This review was collected as part of a promotion.] I had been a Note guy ever since they introduced them and was really bummed out when I learned they were discontinuing it and incorporating it with the S series. But after a short time learned that they had brought all the things I loved and needed from the Note to the Ultra. Couldn't be happier! My only complaint, and it could be just my phone is that fairly small bumps will cause the S Pen to kick out to the "grab" spot. Again, it could just be the pen holder in my phone because I've not heard anyone else complaining about this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 30, 2026
Posted by: Maverick201
[This review was collected as part of a promotion.] I love this phone. I went from the S22 Ultra to the S25 Ultra and the difference is night and day. It is so much faster, holds a charge longer, and the AI just works so much more seamlessly. It is perfect for streaming and playing mobile games. And adding Samusng Goodlock to it just takes the entire experience to a whole new level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone
on March 30, 2026
Posted by: Ruinheartbreak
[This review was collected as part of a promotion.] I've been using the s25 ultra for almost a year now, it's a good phone for what it's worth. The galaxy AI has been helpful in my jobs, especially as a scare actor when it comes to touching up photos, or coming up with new ideas.
Working on a farm, having the higher quality photos helps for building new things for the farm, and galaxy AI has really helped with figuring out certain things on the farm.
For what it's worth, the s25 ultra is a good phone, reliable, and with the software built-in, and overall good catch of a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on March 30, 2026
Posted by: DanSpanos
[This review was collected as part of a promotion.] Overall a good experience. The software can get a little buggy on occasion. I'm hoping OneUI 8.5 will take care of that when it's finally released, but we'll just have to wait and see!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had.
on March 30, 2026
Posted by: USMCA2009
[This review was collected as part of a promotion.] You can do literally EVERYTHING with this phone. It is well worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has worked well.
on March 30, 2026
Posted by: DJ1997
[This review was collected as part of a promotion.] They asked us to mention Samsung AI for another entry in the sweepstakes, so I will just say that Samsung AI is the absolute worst thing about this device. It is terrible.
That aside, once you turn off every AI feature that you can, it's a very good phone. Great battery life, quick response time, and a good upgrade from my previous model.
I wish that there were fewer ads for the Samsung (and phone carrier) specific digital stores, but I am probably missing a setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on March 30, 2026
Posted by: Nelly34
[This review was collected as part of a promotion.] The galaxy s25 ultra is one of the best phones. Screen is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are dynamic. It uploads & downloads.
on March 30, 2026
Posted by: Gripdbr
[This review was collected as part of a promotion.] I use my device for editing videos, pics etc... galaxy ai is very helpful as well
Value
5
Written by a customer while visiting Samsung US