Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,884 Reviews)
Rating breakdown 20,884 reviews
5 Stars
17,922
4 Stars
2,271
3 Stars
402
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,114 out of
1,292)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Powerful Camera & Stronger Overall Performance
on March 19, 2026
Posted by: VioletFemme
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra almost a year ago, so I’ve had plenty of time to see what the S25 Ultra actually improves. The biggest change is the new 50MP ultrawide camera—it’s noticeably sharper, cleaner, and better in low light, and it even improves macro detail thanks to the wider aperture and updated processing. Samsung’s ProVisual Engine also helps photos look clearer and more balanced overall. Video gets a boost too, with crisp 8K and smoother 4K up to 120fps, plus richer color from default 10‑bit HDR recording. Compared to the S24 Ultra, the ultrawide upgrade and improved processing are the most meaningful differences. Galaxy AI has been genuinely useful, especially with smarter scene detection and editing tools that make photos look polished without effort.
Performance has stayed consistently fast, and gaming runs smoothly with stable frame rates. Battery life has been one of the biggest wins: the S25 Ultra lasts about 13 hours 2 minutes, while my previous S24 Ultra averaged around 8 hours 33 minutes in similar drain tests—a noticeable real‑world difference.
Pros
• Sharper ultrawide and macro photos from the new 50MP sensor
• Excellent video quality with 8K and 10‑bit HDR
• Much better battery endurance than the S24 Ultra
• Helpful Galaxy AI finishing touches
Cons
• Upgrades feel modest on paper
• Occasional autofocus hiccups in video
Performance has stayed consistently fast, and gaming runs smoothly with stable frame rates. Battery life has been one of the biggest wins: the S25 Ultra lasts about 13 hours 2 minutes, while my previous S24 Ultra averaged around 8 hours 33 minutes in similar drain tests—a noticeable real‑world difference.
Pros
• Sharper ultrawide and macro photos from the new 50MP sensor
• Excellent video quality with 8K and 10‑bit HDR
• Much better battery endurance than the S24 Ultra
• Helpful Galaxy AI finishing touches
Cons
• Upgrades feel modest on paper
• Occasional autofocus hiccups in video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for Life
on March 19, 2026
Posted by: Girlmea
[This review was collected as part of a promotion.] As a Samsung loyalist since the early days, I can confidently say the S25 Ultra is a standout. Upgrading from the S23, the first thing I noticed was the incredibly smooth screen—it’s easily the best I’ve used. I rely heavily on the AI features to help solve complex math equations, and the personalized AI avatars add a fun, unique touch to my messages. Plus, it feels incredibly durable. It’s a powerhouse that’s definitely worth the upgrade! It combines impressive durability with cutting-edge software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best series ever
on March 19, 2026
Posted by: Tazlover0127
[This review was collected as part of a promotion.] I have been using Samsung galaxy phones for as long since the start, I love everything about these phones from AI to the camera. The camera on the s25 ultra takes such crisp clear pictures even on zoom in the look great, that batter lasts forever, I'm a dedicated galaxy user for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on March 19, 2026
Posted by: Oclpjr
[This review was collected as part of a promotion.] My S25 Ultra is the definition of smart phone. I use it basically all day, from walking me up with routines I set up using Galaxy AI, to falling asleep to music playing through my galaxy buds 3 pro.
The multitasking and multi app use on this device is flawless. My main use is for consuming media from video streaming and music streaming. When I need to achieve a task that one may need a laptop for I can easily complete it on this phone. It is a complete device.
The multitasking and multi app use on this device is flawless. My main use is for consuming media from video streaming and music streaming. When I need to achieve a task that one may need a laptop for I can easily complete it on this phone. It is a complete device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small improvements but big performance
on March 19, 2026
Posted by: Kirito
[This review was collected as part of a promotion.] My Samsung s25 has been a pleasure to work with, upgrading from my s23 no less. With more performance and Galaxy AI, the phones has done me numerous favors more than a phone could do, but Samsung does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 19, 2026
Posted by: laudip14
[This review was collected as part of a promotion.] This phone is amazing. It's fast, the camera quality is amazing. I am able to multitask and play videos and games with no issues. It can last all day depending on use but the days charging helps a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A excellent Flagship phone
on March 19, 2026
Posted by: Jeremykb43
[This review was collected as part of a promotion.] The phone is outstanding runs like a over clocked gaming pc graphics are hardcore speed is top notch performance over the top applications superb camera Simply amazing! The AI integration over the top A wonderfully masterful device that fits in your pocket and goes with you everywhere and is there whenever you need it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Reliable, and Perfect for Daily Use
on March 19, 2026
Posted by: Mscdrop82
[This review was collected as part of a promotion.] The S25 Ultra has honestly been one of the best devices I’ve used for my everyday life. I use it a lot for school, whether it’s taking notes, organizing assignments, or quickly looking things up. The S Pen is super useful and goes way beyond just note-taking—I’ve used it for editing, sketching ideas, and even navigating more precisely when I need to.
For streaming and gaming, it performs really well. Videos look clear and smooth, and games run without lag, which makes a big difference when I’m trying to relax or pass time. The battery life is also reliable—it easily gets me through a full day of use without constantly worrying about charging.
One feature I’ve really liked is Galaxy AI. It helps make things faster and more efficient, especially when I’m multitasking or trying to stay organized. It feels like the phone actually supports my routine instead of slowing me down.
Overall, this phone fits perfectly into my daily activities. It’s powerful, easy to use, and dependable for everything from school to entertainment.
Value
5
Written by a customer while visiting Samsung US