Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,275 Reviews)
Rating breakdown 27,275 reviews
5 Stars
23,379
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
1
Google phone!! Not Samsung
on March 23, 2025
Posted by: Cbmomma
from Florida
Horrible!!! I've had Samsung phones since Note 8. I was excited about upgrading to this phone until I realized it is a Google owned phone with Samsung name on it. I don't like Google messages, it forces you to download mail apps because trying to add any other email to the phone is `against Google policy'. Very disappointing. I love Samsung, but this stupid decision to make everything Google on this phone is changing my mind about this company. If I wanted a Google phone, I would go buy a Pixel. So I will not be upgrading anymore, and if I get a new phone, it will not be Google Samsung phones. Sad. You lost a long time customer over these stupid changes. Should have left things alone. It was a great phone without having Google involved in every aspect of it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 24, 2025
Hey there Cbmomma, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important the usage and functionality of your new phone is to you, and we would love to help you best align the settings and usage to your preferences. We have provided a link to the full device manual to help you with additional applications you can use. We have also shared a link to the Samsung Support Team to help you and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
recommended
on March 23, 2025
Posted by: samy
Expertise:Expert
it just works! it delivers what claimed/advertised.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Complete Upgrade to my life
on March 23, 2025
Posted by: SaintPerverse
[This review was collected as part of a promotion.] A titan tempered in titanium. It's less revolution, more meticulous evolution, polishing every facet of its predecessor. The AI-infused camera is genuinely clever, the screen, predictably, breathtaking. But, that price? It's a statement, not just a phone. If you demand the absolute pinnacle of Android, and your wallet agrees, this is it. Otherwise, admire from afar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Improvement on the Galaxy Note series.
on March 23, 2025
Posted by: BendeleQualityPlumbing
[This review was collected as part of a promotion.] This is the most powerful and productive smart phone I've had so far after having a Note 3, S9, Note 8, Note 10+ and now the S25 Ultra and I couldn't be happier with its performance and features! I'd recommend this phone to anyone over other options available right now! Thank you again Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long time Samsung user LOVES this phone
on March 23, 2025
Posted by: OldNerdGuy
[This review was collected as part of a promotion.] I have had a lot of phones... yes, I started with a Nokia! This phone is fantastic. The AI is very intuitive and helps a lot!
Battery life is so much better than my S22 Ultra. Used to have to charge half way through my day. This phone lasts all day. And I am a heavy phone user!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 23, 2025
Posted by: Gamerdude214
[This review was collected as part of a promotion.] The seemless action across apps features is outstanding and fast. Able to keep up with multiple apps open. Definitely will recommend to friends and family.
I use the 25 ultra series for videos of outdoor activities such as fishing and while im out disc golfing. Lots of storage and able to track objects on a much larger screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 23, 2025
Posted by: Calla429
[This review was collected as part of a promotion.] I love this new phone. The transfer from my old phone was easy. The graphics are much brighter. I need a phone that can take amazing pictures for my business. The S25 Ultra does that.
I really appreciate the seamless action across apps. Everything is so easy to use.
My phone is usually open all day messaging with online customers and setting up shipping. My old battery couldn't take it so I usually ended up searching for cords. The S25 Ultra has a battery that can keep me going all day.
I'm really happy with my choice.
I really appreciate the seamless action across apps. Everything is so easy to use.
My phone is usually open all day messaging with online customers and setting up shipping. My old battery couldn't take it so I usually ended up searching for cords. The S25 Ultra has a battery that can keep me going all day.
I'm really happy with my choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has easier ways to get around faster.
on March 23, 2025
Posted by: Aracely28
[This review was collected as part of a promotion.] The samsung galaxy s25 i fell is better than than other models. It's small fits better in pocket. The camera has easier more accessible ways to manage. I love the camera. To use the setting is also a faster and easier way.
Value
5
Written by a customer while visiting Samsung US