Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(29,982 Reviews)
Open Ratings Snapshot
Rating breakdown 29,982 reviews
5 Stars
25,723
4 Stars
3,387
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Blazing Speed, Stunning Camera, Premium Build
on July 8, 2025
Posted by: Anuragtvs
[This review was collected as part of a promotion.] I recently upgraded to the Samsung S25 Ultra, and it has exceeded my expectations in almost every aspect. The design is sleek and premium, with a solid build that feels comfortable in hand despite its size. The display is absolutely stunning—Samsung’s AMOLED screen continues to be the best in the market, with vibrant colors, deep blacks, and a super-smooth 120Hz refresh rate that makes everything feel fluid.
Performance-wise, the phone is blazing fast. Multitasking, gaming, and heavy app usage are handled effortlessly, thanks to the latest processor and ample RAM. I haven’t noticed any lag or slowdown, even with multiple apps running in the background.
The camera system is one of the standout features. The main sensor delivers crisp, detailed photos even in low light, and the zoom capabilities are impressive. The new AI enhancements noticeably improve dynamic range and color accuracy. Video recording is equally exceptional, with great stabilization and clarity.
Battery life is solid—easily lasts a full day with moderate to heavy use, and charging is fast both wired and wireless. The software is clean and intuitive, with useful customization options and productivity features that make daily use enjoyable.
In summary, the S25 Ultra is a powerful, well-rounded flagship device with top-tier performance, camera quality, and display. If you’re looking for a premium smartphone experience, this one is hard to beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features
on July 8, 2025
Posted by: Seemee
[This review was collected as part of a promotion.] I love taking photos and the cameras are amazing! I am always excited for upgrading my phone, Samsung never disappoints!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!!!
on July 8, 2025
Posted by: Pa1nK1ll3r77
[This review was collected as part of a promotion.] I upgraded from the S24U, and this phone did not disappoint. I noticed a huge and pleasing difference between the two phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Impressive phone.
on July 8, 2025
Posted by: Branwei
[This review was collected as part of a promotion.] Mostly the phone has performed fantastically. I had one issue with the phone dropping/bouncing, the S-pen popping out, and ultimately snapping. The difficulty was that it isn't covered with the extended warranty, and Samsung was out of stock on the time of i cident. Other than that, the phone performance has been great. Battery performance could be a little better for duration of time when extended phone use is needed. But no real complaints.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 8, 2025
Posted by: Kathy
from Elkview, WV
Expertise:Intermediate
Verified Purchase:Yes
Really loving my new phone. It has such amazing features and the camera is out of this world. Beats my last phone by a mile. Super happy I bought it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flawless flagship phone
on July 8, 2025
Posted by: Techguy25
[This review was collected as part of a promotion.] The new Galaxy AI is a game changer when it comes to creating sketches and searching the internet. Makes life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great photo
on July 8, 2025
Posted by: Ericjr24
[This review was collected as part of a promotion.] Had the s25 ultra since release great phone the "Galaxy Ai" thats integrated into it is amazing for when I need/want to find something easily cant go wrong with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Frontier of Flagships
on July 8, 2025
Posted by: KingJay
[This review was collected as part of a promotion.] The S25 Ultra is an amazing phone. The features it comes with have streamlined my busy schedule 10 fold. Everyday I wake up and the Now Brief fills me in on my day, the Galaxy AI gives me insights to my health and energy levels, I am never blindsighted by an event I forgot about. The Snapdragon Elite chip is as smooth as warm butter and always keeps me in the current moment. I've also found myself using the camera more so than I would usually, capturing my day to day and posting it for fun. The entire experience is completely streamlined, with DEX and Modes and Routines, I almost always have a phone setup for the occasion and never get distracted by unwanted notifications or in moment to moment activities
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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