Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(29,979 Reviews)
Rating breakdown 29,979 reviews
5 Stars
25,721
4 Stars
3,386
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Money well spent
on July 11, 2025
Posted by: Pinkpunkvomit
[This review was collected as part of a promotion.] Everything about this phone is A++++++
From the camera to the galaxy AI no wonder this is conserided the best of the best.
From the camera to the galaxy AI no wonder this is conserided the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very good and fast compared to my 23. ultra.
on July 11, 2025
Posted by: Sasuke90
[This review was collected as part of a promotion.] It's very good and fast compared to my 23 ultra. I like the added storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need to improve the face unlock
on July 11, 2025
Posted by: Hawksea
[This review was collected as part of a promotion.] Enhancements are required for the facial recognition feature to improve its reliability. Furthermore, the implementation of a text selection and copy function within images and text is recommended. Finally, optimizing the charging speed to reduce charging duration is advised.
Value
3
Response from Samsung USBy R&R Team, July 11, 2025
Hi there Hawksea, we appreciate you providing your feedback on your Samsung Galaxy S25 Ultra. We completely understand there are features you would like to see in new models going forward, and we appreciate you sharing those with us as we strive for experiences our customers crave. WE would love to help you maximize your experience, and have provided a link to an article about facial recognition usage. We have also shared a link to an article to help you with the optimal charger for the fastest charging speed on your device. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Amazing
on July 11, 2025
Posted by: Sanman
[This review was collected as part of a promotion.] The S25 Ultra is an amazing device. It has great performance and battery life and takes amazing pictures. I highly recommend this device to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its fast light and powerful!
on July 11, 2025
Posted by: Gingerslabs
[This review was collected as part of a promotion.] This thing packs a punch from the camera battery to the screen. It has all the gift buildings you could ever need and more.
I love how it flawlessly, incorporates the Galaxy AI and helps with little things I didn't know I wanted help with.
I love how it flawlessly, incorporates the Galaxy AI and helps with little things I didn't know I wanted help with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Android Phone In the Market!
on July 11, 2025
Posted by: thearifrahman
[This review was collected as part of a promotion.] The integration of new features such as the Samsung intelligent Galaxy Ai makes daily life much more leisurely than one can think. Think of it like this, you have a 15 page Business Requirement to read, analyze and understand so you can design the user interface for a application. You can take the seer power of your Galaxy Ai to summarize the BRD for you, break it down to a step by step instructional guide, and even generate you a visual concept of the application. All in a matter of minutes and within the same hour you will have the interface after some tweaks to perfect it, that the business is envisioning. Imagine what this means for mankind. The human race will progress in accelerated growth like never seen before.
The seamless integration of its camera systems with Ai. The editing a picture function is like harnessing the power of a professional Photoshop editor without ever taking a course. You can remove unwanted objects, text, faces from any image. And replace it with the object, text, or face of your wanting. The smoothest, no blur, or pixel damage. A modified original quality image will be the output. And they even give you a option to increase the resolution of the image if you wish too. I don't know what else to tell you, but this is the companion you need in your daily task.
The seamless integration of its camera systems with Ai. The editing a picture function is like harnessing the power of a professional Photoshop editor without ever taking a course. You can remove unwanted objects, text, faces from any image. And replace it with the object, text, or face of your wanting. The smoothest, no blur, or pixel damage. A modified original quality image will be the output. And they even give you a option to increase the resolution of the image if you wish too. I don't know what else to tell you, but this is the companion you need in your daily task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing
on July 11, 2025
Posted by: Becksii
[This review was collected as part of a promotion.] I've been with samsung for over a decade and the galaxy s25 ulta is one of the best ive used so far. In love with the 'galaxy AI '. My only issue with this why I didnt give a full 5 star its because of the pen. Thats my only disappointment as a photogenic girlie 😤. The pen cant be used to take photos. It would be the perfect phone for someone who doesn't take self photos as much. But other from that its a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on July 11, 2025
Posted by: Cizzle
[This review was collected as part of a promotion.] This phone is an absolute monster. The specs on the device are out of this world. The speed in which it seamlessly moves through day to day tasks and fun play is almost instant. The camera takes amazing photos full of color and vibrancy. Thanks to "Galaxy AI" the software allows you to edit the photo in never before seen ways to bring the best photo to life. The recording video capabilities are amazing. Can definitely compare to most action cameras with the right tools. "Galaxy AI" helps add so much to your films. The screen resolution is amazing. The battery life is great. Can not complain about this device at all.
Value
5
Written by a customer while visiting Samsung US