Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,237 Reviews)
Rating breakdown 27,237 reviews
5 Stars
23,347
4 Stars
3,021
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Excellent Samsung performance as usual.
on June 2, 2025
Posted by: SirLSU02
[This review was collected as part of a promotion.] Definitely like the screen and s-pen. Camera takes excellent photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Car Smell
on June 2, 2025
Posted by: Chavo88
[This review was collected as part of a promotion.] First time I ever took the dive into new year model mobile device. This feels more like a brand new car with all the bells and whistles. Hence the review title. Never been happier than the decision to go new-new than for this years S25 Ultra. It's smooth, elegant, truly all in one device. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone ten out of ten
on June 2, 2025
Posted by: BigDaddyC
[This review was collected as part of a promotion.] what i love is the picture quality, super fast charge. I also like when im searching for something the AI steps in and help me find the results. the only thing I wish they brought back was the expandable memory with sd.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
domain IA
on June 2, 2025
Posted by: EdgarCG
[This review was collected as part of a promotion.] As someone deeply immersed in the world of AI, I can confidently say the Samsung Galaxy S25 Ultra isn't just a smartphone; it's an extension of my digital capabilities. Forget fleeting AI gimmicks; this phone elevates artificial intelligence to an unprecedented level, integrating it so seamlessly you'll forget it's even there.
From the moment I powered it on, it became clear that AI isn't an add-on; it's the very core of the S25 Ultra. The AI-powered battery optimization is simply spectacular. No matter how much I push it with video editing, demanding games, or multiple productivity apps running simultaneously, this phone stands its ground. The AI learns my usage patterns and predictively adjusts power consumption, resulting in an autonomy I only dreamed of before.
But where the S25 Ultra truly shines is in its photographic and video experience. The AI-driven image processing enhancements are astounding. Night shots, once a weakness for many phones, are now vibrant and rich in detail, free from the digital noise that used to plague them. The AI scene recognition is so precise that manual adjustments are rarely necessary. And don't even get me started on video; the AI-assisted stabilization is so effective, my recordings look like they were shot with a professional gimbal. There are even AI-powered video editing features that let you, for instance, remove unwanted objects with a single tap or enhance audio quality in real-time. It's like having a post-production studio
From the moment I powered it on, it became clear that AI isn't an add-on; it's the very core of the S25 Ultra. The AI-powered battery optimization is simply spectacular. No matter how much I push it with video editing, demanding games, or multiple productivity apps running simultaneously, this phone stands its ground. The AI learns my usage patterns and predictively adjusts power consumption, resulting in an autonomy I only dreamed of before.
But where the S25 Ultra truly shines is in its photographic and video experience. The AI-driven image processing enhancements are astounding. Night shots, once a weakness for many phones, are now vibrant and rich in detail, free from the digital noise that used to plague them. The AI scene recognition is so precise that manual adjustments are rarely necessary. And don't even get me started on video; the AI-assisted stabilization is so effective, my recordings look like they were shot with a professional gimbal. There are even AI-powered video editing features that let you, for instance, remove unwanted objects with a single tap or enhance audio quality in real-time. It's like having a post-production studio
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade!!
on June 2, 2025
Posted by: AimeeRJ
[This review was collected as part of a promotion.] This phone is definitely a "smart phone" I love the AI uses. I can circle objects in my photos and erase them.
One fabulous feature is when AI helps me write ads and paragraphs for descriptions for my business.
Excellent phone!!
One fabulous feature is when AI helps me write ads and paragraphs for descriptions for my business.
Excellent phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 2, 2025
Posted by: MoonChaser77
[This review was collected as part of a promotion.] I love everything about the phone and Galaxy AI! Having the phone for 3 months now, I'm still learning stuff about the Galaxy AI. I do not have any issues whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra 25 how it has been for me
on June 2, 2025
Posted by: Blizzard
[This review was collected as part of a promotion.] Great phone and camera quality the only issue I have is the s pen functions being removed.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi Blizzard, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the usage of your camera with your device. We have provided a link to an article that highlight the redesigned features of the S Pen. We have also provided a link to the full device manual to assist you with the hand gestures and voice commands that can be used with your device. We have lastly provided a link to the Samsung Support Team to offer assistance one on one any time you have questions. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
AI feature
on June 2, 2025
Posted by: Siddkool
[This review was collected as part of a promotion.] Galaxy AI feature is amazing, I've used it to make changes in photographs and results are just stunning. Cropping unwanted objects and replace them is something that has not been available in earlier models.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi there Siddkool, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you have had such an enjoyable experience using Galaxy AI for your photos and videos. We have provided a link to the full device manual to help you discover additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US