Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,130 Reviews)
Rating breakdown 20,130 reviews
5 Stars
17,273
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,101 out of
1,277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
It's an amazing tool!
on November 19, 2025
Posted by: Tanabanana
[This review was collected as part of a promotion.] This phone has changed the way i go about my day from keeping up with tasks to taking multiple photos of my two dogs to sharing pictures of my cooking. I also use it to help keep up with work tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera, amazing ease of usage
on November 19, 2025
Posted by: Nismojoes13
[This review was collected as part of a promotion.] Awesome for everyday use and business use. Gaming, streaming, social media, photography or just basic usage this is THE phone for your family.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there Nismojoes13, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how awesome this phone has been for both your personal and professional uses, and that your gaming and scrolling have been such a highlight. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Dan P
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from S22 Plus, transfer went flawless. Did not need to figure how to set up the eSim, it was in the initial set up option.
So far the S25 Ultra has given me easily a full day use without recharging (disclosure - do not use heavy gaming). Still getting in the habit of using the s pen with notes. Only thing I would of liked would be a better front facing camera but not that big a deal for me to wait for the S26 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diaa Almomani
from Washington
Expertise:Intermediate
Verified Purchase:Yes
The most disappointing thing about the phone is that the pen doesn’t have Air Actions features and sometimes lags. It’s not Samsung’s best.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, November 19, 2025
Hi there Diaa Almomani, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with your device, and we would love to help you have the best possible experience every day. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the Samsung Support Team if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance, Reliable, and High Quality
on November 19, 2025
Posted by: EverydayUser
[This review was collected as part of a promotion.] The Samsung S25 Ultra with Galaxy AI has fit easily into my everyday routine. Galaxy AI helps with simple tasks like organizing notes, rewriting text, and preparing quick summaries, which saves time when I’m working or studying.
Streaming movies, sports, and gaming feels smooth because of the fast performance and clear display. I can switch between apps without any slowdown, and the battery lasts long enough to get me through a full day of mixed use.
The camera quality has been great for capturing photos throughout the day, and the editing tools powered by Galaxy AI make adjustments quick and simple. The large screen also makes reading, browsing, and multitasking more comfortable.
Overall, the S25 Ultra has been a reliable device that handles both productive tasks and entertainment easily, making daily use more efficient and enjoyable.
Streaming movies, sports, and gaming feels smooth because of the fast performance and clear display. I can switch between apps without any slowdown, and the battery lasts long enough to get me through a full day of mixed use.
The camera quality has been great for capturing photos throughout the day, and the editing tools powered by Galaxy AI make adjustments quick and simple. The large screen also makes reading, browsing, and multitasking more comfortable.
Overall, the S25 Ultra has been a reliable device that handles both productive tasks and entertainment easily, making daily use more efficient and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Posted by: marco
from New York
Expertise:Expert
Verified Purchase:Yes
I have the Ultra series since 2021, the Galaxy series since I can remember, these are the best devices I had. Camera is amazing, system is great!, quality, construction, superb....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features. Pen is great!
on November 19, 2025
Posted by: TommyGuns
[This review was collected as part of a promotion.] Galaxy a I is a great feature on this phone.I really enjoy the processing speed.The pen makes for a very nice smooth transition.I can't wait to see what samsung has planned next
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Phone
on November 19, 2025
Posted by: Mbhubbard89
[This review was collected as part of a promotion.] I got the S25 Ultra in October and have loved it. The phone is fast, responsive, and perfect for streaming. I usually have a video of some sort playing most of the day while working and the screen size is perfect for this. I also enjoy a few games, which the Ultra has no problem running. I also make a lot of use of Galaxy AI to edit photos and operate my phone handsfree while working or cooking, or while trying to wrangle my 14 month old. This has been the best Samsung phone I have owned.
Value
5
Written by a customer while visiting Samsung US