Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(19,912 Reviews)
Rating breakdown 19,912 reviews
5 Stars
17,130
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
995 out of
1,145)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great features
on November 17, 2025
Posted by: Greywolf01
[This review was collected as part of a promotion.] Sleek desing and has great features
Seamless connection to multiple devices in the ecosystem.
Seamless connection to multiple devices in the ecosystem.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hi there Greywolf01, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are enjoying the design and features of your device, and that you are finding it such a great addition to your ecosystem. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Hardass
Expertise:Expert
Verified Purchase:Yes
Great looking phone. It handles my high volume calls and text. This phone has everything to make my life so much easier.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R Team, November 17, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the redesigned look and feel of your device, as well as it's powerhouse capability to keep up with your during the day for your volume of calls and texts. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the ai pro that came with the phone for 6 months best phone I have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gaming features
on November 17, 2025
Posted by: Inkf3ct3d
[This review was collected as part of a promotion.] I’ve been using my Samsung S25 Ultra for gaming, and honestly, it’s been one of the best mobile gaming experiences I’ve had. The phone handles everything from fast-paced shooters to graphic-heavy RPGs without any lag or overheating. The refresh rate is super smooth, and the display makes every game look crisp and detailed.
Battery life is another huge win — I can game for hours without constantly looking for a charger. Pair that with the powerful processor and responsive touch controls, and this phone feels built for gamers.
If you want a device that keeps up with heavy gaming and still feels premium in your hands, the S25 Ultra is absolutely worth it. Highly recommend! 🎮🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product features makes life easier.
on November 18, 2025
Posted by: Theduece
[This review was collected as part of a promotion.] Using Galaxy Ai is really easy and short of a miracle when it comes to its capabilities. For me my favorite way to use it is along side the camera and gallery apps and my favorite feature would be the magic eraser that let's you remove just about anything on a picture that you have already taken. This alone is a game changer.
I use my product every day for work. I stream music all day in combination with my galaxy buds3 pro. I have no issue with comfort and battery life with either one.
Value
5
Written by a customer while visiting Samsung US
Posted by: Doug Pieper
from Walled Lake, MI
Expertise:Intermediate
Verified Purchase:Yes
It's the best phone available in my opinion. I love the camera and the image processing which can really improve your shots. It's got very fast network capabilities as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from Pheonix,Az
Verified Purchase:Yes
Overall it's a good phone. Good battery life and amazing screen. The camera is amazing aswell. I am a bit disappointed that the s pen dosnet have Bluetooth support but overall it's a good phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
Only a couple weeks into my new phone and I love it. Have been finding a lot of nice upgraded features for more everyday convenience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US