Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
10 out of 10
on June 19, 2025
Posted by: Dizzle
This phone is amazing. 10 out of 10. The camera is phenomunal!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
🙏🏾❤️ SAMSUNG
on June 19, 2025
Posted by: Mississippi324
[This review was collected as part of a promotion.] KEEPING IT SHORT AND SWEET LOVE MY S25 ULTRA KEEP UP THE GOOD WORK SAMSUNG #THEREISANDROIDANDTHENTHEREISSAMUNG ‼️‼️‼️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 19, 2025
Posted by: Mike15464657
[This review was collected as part of a promotion.] It does it all.
Great pictures, drawings, fast with the apps!
It even has ai and Ai things.
Great pictures, drawings, fast with the apps!
It even has ai and Ai things.
Value
5
Written by a customer while visiting Samsung US
Posted by: Abe T
from Orange, CA
Expertise:Expert
Verified Purchase:Yes
My S23 Ultra was much better performing during low light for photos and video. The design for the phone is good but performance is massively underwhelming. I got to be honest, I should have waited for the S26 Ultra maybe. I wanted to like this phone too.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, June 23, 2025
Hi there Abe T, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you adjustl the settings and features of your camera to capture those stunning night photos you are seeking. We have also shared a link to the Samsung Support Teamt o offer additional assistance if this continues, or you have any further frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on June 19, 2025
Posted by: CODYVENOM
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra: A Powerhouse Refined
The Samsung Galaxy S25 Ultra solidifies its position as the king of Android flagships, delivering a refined experience that builds upon an already excellent foundation. While not a revolutionary leap, the iterative improvements are significant, making this an incredibly compelling device for power users and tech enthusiasts.
The display remains breathtaking. Its brightness and clarity are unmatched, making content consumption a joy and outdoor visibility superb. The refresh rate dynamically adapts, ensuring buttery-smooth scrolling and excellent battery efficiency.
Under the hood, performance is blazing fast. The new processor handles everything from intense gaming to demanding multitasking with effortless grace. Apps launch instantly, and there's never a hint of lag. Battery life is also a strong point, easily lasting a full day for most users, even with heavy usage.
Samsung's camera system continues to impress. The S25 Ultra delivers stunning photos in nearly every lighting condition, with exceptional detail and vibrant colors. The improved zoom capabilities are particularly noteworthy, offering incredible versatility. Video recording is equally impressive, producing stable, high-quality footage.
The S-Pen integration remains a key differentiator, offering unparalleled productivity and creative potential. Its low latency makes writing and drawing feel incredibly natural.
While the design is largely familiar, the S25 Ultra's
The Samsung Galaxy S25 Ultra solidifies its position as the king of Android flagships, delivering a refined experience that builds upon an already excellent foundation. While not a revolutionary leap, the iterative improvements are significant, making this an incredibly compelling device for power users and tech enthusiasts.
The display remains breathtaking. Its brightness and clarity are unmatched, making content consumption a joy and outdoor visibility superb. The refresh rate dynamically adapts, ensuring buttery-smooth scrolling and excellent battery efficiency.
Under the hood, performance is blazing fast. The new processor handles everything from intense gaming to demanding multitasking with effortless grace. Apps launch instantly, and there's never a hint of lag. Battery life is also a strong point, easily lasting a full day for most users, even with heavy usage.
Samsung's camera system continues to impress. The S25 Ultra delivers stunning photos in nearly every lighting condition, with exceptional detail and vibrant colors. The improved zoom capabilities are particularly noteworthy, offering incredible versatility. Video recording is equally impressive, producing stable, high-quality footage.
The S-Pen integration remains a key differentiator, offering unparalleled productivity and creative potential. Its low latency makes writing and drawing feel incredibly natural.
While the design is largely familiar, the S25 Ultra's
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI assistant right in your pocket!
on June 19, 2025
Posted by: Spacebabe
[This review was collected as part of a promotion.] As someone who relies heavily on their phone for both work and personal life, the Samsung Galaxy S25 Ultra has become an indispensable companion. It's not just a smartphone; it's a productivity powerhouse and a creative outlet, perfectly tailored to my needs.
First off, let's talk about the size. Yes, it's a big phone, but that's exactly why I love it. The expansive 6.9-inch display is simply glorious. Whether I'm reviewing documents, editing photos, or simply catching up on my favorite shows, the immersive screen provides ample space for everything. I never feel cramped or like I'm squinting at tiny details. Plus, the slightly refined, ergonomic exterior with smoother edges makes it surprisingly comfortable to hold, even for extended periods. It truly feels like a premium device in hand, thanks to its sleek titanium frame.
Beyond the impressive hardware, the fun customization options on the S25 Ultra really let me make it my own. One UI 7 has taken personalization to a whole new level. From the minute details of icon packs and themes to the intricate settings for the always-on display, I can tweak almost anything to match my mood or current aesthetic. It's not just about pretty wallpapers; it's about creating a digital environment that feels uniquely mine and enhances my overall experience.
But where the S25 Ultra truly shines for me is in its Galaxy AI, especially how it helps with my forgetfulness. This is a game-changer!
First off, let's talk about the size. Yes, it's a big phone, but that's exactly why I love it. The expansive 6.9-inch display is simply glorious. Whether I'm reviewing documents, editing photos, or simply catching up on my favorite shows, the immersive screen provides ample space for everything. I never feel cramped or like I'm squinting at tiny details. Plus, the slightly refined, ergonomic exterior with smoother edges makes it surprisingly comfortable to hold, even for extended periods. It truly feels like a premium device in hand, thanks to its sleek titanium frame.
Beyond the impressive hardware, the fun customization options on the S25 Ultra really let me make it my own. One UI 7 has taken personalization to a whole new level. From the minute details of icon packs and themes to the intricate settings for the always-on display, I can tweak almost anything to match my mood or current aesthetic. It's not just about pretty wallpapers; it's about creating a digital environment that feels uniquely mine and enhances my overall experience.
But where the S25 Ultra truly shines for me is in its Galaxy AI, especially how it helps with my forgetfulness. This is a game-changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone!
on June 19, 2025
Posted by: Morgymorg
[This review was collected as part of a promotion.] Best phone I've ever purchased! The camera is hands down the best on the market. The AI feature it offers is so helpful & the screen size is great for streaming my shows during my downtime. All around just happy with this purchase!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on June 19, 2025
Posted by: Myricknsa
[This review was collected as part of a promotion.] Ive only had the phone for 2 weeks and it continues to delight. The cameras are amazing. The speed of this phone is quick, as Im coming from Note 10. The smart switch basically cloned my Note 10 EXACTLY. Getting into the S25 was quick! Im particularly impressed with the AI functions. All AI seem to be integrated to help with editing photos, writing notes, composing emails and automating many different things I do daily. I never thought AI would be so much help.
I cant say enough about this phone. But Ill stop here because I could just go on and on. Do yourself a favor, if you havent gotten yourself a S25, do it in confidence knowing youre doing the right thing.
I cant say enough about this phone. But Ill stop here because I could just go on and on. Do yourself a favor, if you havent gotten yourself a S25, do it in confidence knowing youre doing the right thing.
Value
5
Written by a customer while visiting Samsung US