Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love the ease and AI
on June 20, 2025
Posted by: Angelah53
[This review was collected as part of a promotion.] This phone is top of the line. I use it daily for everything. I especially love the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera review
on June 20, 2025
Posted by: Chrisfun69
[This review was collected as part of a promotion.] The camera is the best I've seen. I've tried a lot of phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A lot of features
on June 20, 2025
Posted by: Ccrisis
[This review was collected as part of a promotion.] The AI features are really good. It's fun to draw something and let ai make it more detailed, and the ability to translate helps out a lot at work. This phone is loaded with features, coming from the s23 to the s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy for Life
on June 19, 2025
Posted by: Beginnings65
[This review was collected as part of a promotion.] I really enjoying my Samsung Galaxy S25 Ultra! I am a long-time Galaxy and Note series user. The S25 Ultra has certainly impressed me with its Excellent Camera quality, Powerful Snapdragon 8 Elite performance and SamsungAI innovative features.
If it was not the issue with group text messages, Instead of 5 stars It would be 10 stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 19, 2025
Posted by: MLove89
[This review was collected as part of a promotion.] I love my Samsung device. Fast operating system and no issues. I love the Galaxy AI feature as well. Nice screen since and my camera takes great pictures as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sara
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I've used the phone for about 2 weeks now. I'm really enjoying it. OS and system interface is easy to use, even with it being a bit different from my old Galaxy S10+. It was easy to transfer my data from my old phone to the new phone. The green color is subtle and really cool. The photo quality is excellent. I've also enjoyed playing with the S-Pen. I recommend watching a 1 hour long youtube tutorial during the setup process, as it'll make it much easier to handle all the phone's functionality, especially if you're like me and take a few years between phone models. I also like the 7 year security update commitment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Gur s
Verified Purchase:Yes
Camera quality is not good as it's advertised and also battery life.
Features
3
Response from Samsung USBy R&R Team, June 20, 2025
Hey Gur s, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your phone is to you, and wanting it to meet and exceed your expectations. We have provided links to articles to help you with the camera features of your device, as well as maximizing the battery life of your device. We have also shared a link to the Samsung SUpport Team if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ömer
Verified Purchase:Yes
I migrated from S22 Ultra. It is faster, I believe it has a few more detailed features which I have not yet been able to try. A lot more AI - it pops up almost everywhere. The screen, clarity, and it speed is visibly better than S22. Overall great device.
Written by a customer while visiting Samsung US